I ordered some parts for my C514 transmission about a week ago. I ordered off their parts drawing showing the shift lever parts. I ordered two Shift Lever Seals 681396962AA and they sent orings. My transmission had a lip seal in that location not an oring. I also ordered two snap rings 68136958 AA and got an empty plastic bag. What really added fuel to the fire was I got on their webpage and tried to send them a email ticket about this . After writing this all out with part numbers and everything the webpage said they couldn't submit my ticket right now. They don't have a phone number on their web page and I understand why. I could have my car road ready in about two hours but, now I'm sure it will be days of more down time. This is only the second time I've dealt with these people and they screwed up that order too.
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