Hi everyone,
We recently purchased a '14 GQ from Carvana. We had our post purchase inspection done at Valenti Fiat in Hartford, CT. They didn't really check a damn thing because I had to mention to them that it looked like there was an oil leak in the PCV area to which they replaced just the PCV valve.
Fast forward a month or so and we are in the market for a Mopar Vehicle Protection plan for the Fiat. However, the vehicle needs another mechanical inspection completed before you can purchase the warranty coverage. This time we bring the car to Herb Chambers CDJRF in Millbury, MA on the basis of terrific service department reviews on DealerRater.com. They have the car in the shop for about 2.5 hours when the service advisor comes out and tells me the car has multiple oil leaks. Come to find out, the oil real leak was the right axle seal but they noticed and noted that there still appeared to be an oil leak from the PCV/oil separator area. I let them know that it was supposedly just replaced but they suggested replacing the entire oil separator assembly instead of just the PCV valve itself. Then I got the story about how people come from all over to have this one tech work on their Fiat/Alfa vehicles and he is very highly regarded "on all the Fiat and Alfa forums" - which is odd because I have Googled for quite a while and found nothing.
Does anyone have any experience with the service department at this Herb Chambers location?
We recently purchased a '14 GQ from Carvana. We had our post purchase inspection done at Valenti Fiat in Hartford, CT. They didn't really check a damn thing because I had to mention to them that it looked like there was an oil leak in the PCV area to which they replaced just the PCV valve.
Fast forward a month or so and we are in the market for a Mopar Vehicle Protection plan for the Fiat. However, the vehicle needs another mechanical inspection completed before you can purchase the warranty coverage. This time we bring the car to Herb Chambers CDJRF in Millbury, MA on the basis of terrific service department reviews on DealerRater.com. They have the car in the shop for about 2.5 hours when the service advisor comes out and tells me the car has multiple oil leaks. Come to find out, the oil real leak was the right axle seal but they noticed and noted that there still appeared to be an oil leak from the PCV/oil separator area. I let them know that it was supposedly just replaced but they suggested replacing the entire oil separator assembly instead of just the PCV valve itself. Then I got the story about how people come from all over to have this one tech work on their Fiat/Alfa vehicles and he is very highly regarded "on all the Fiat and Alfa forums" - which is odd because I have Googled for quite a while and found nothing.
Does anyone have any experience with the service department at this Herb Chambers location?
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