Hi all,
Im new here to Fiat. On 01/17/2019 I purchased a new 2017 Fiat 500x Trekking awd with 91 miles on the odometer. It’s my first Fiat ever, I tested a bunch of different manafactures vehicles and settled on the Fiat. After 3 days ( I live in the frozen tundra of upstate N.Y.) I remote started my 500x to warm up and went to drive it and low and behold NO HEAT THE FAN WOULD NOT TURN ON.I stupidly drove the car to the dealership barely being able to see out of the front windshield and explained to them the problem. I waited two hours for them to tell me they have to order a part, it won’t be in until tomorrow! Of course it’s always tomorrow,so I wait till the next day go down to the dealer they say the parts in but the technician is going over everything to make sure it’s right, it probably won’t be ready till tomorrow. Me being me I ask more questions because I know they are trying to BS me and guess what? It’s is not the part they replaced they have to order another part, guess what tomorrow tomorrow tomorrow. So my 3 day old car is been in the shop 3 days, what’s today going to bring ? Tomorrow. Not a good showing for a first time Fiat buyer. I’m so frustrated any suggestions? The dealership gave me a rental with their name plastered all over it, so I kind of look stupid driving their car around. I think I would be less mad/frustrated if they just gave me another 500 to drive while mine is being fixed. I used the analogy, if I purchased a $80,000 Dodge Hellcat and it broke down would I want to drive a driving billboard? Sorry for the long read.
Cheers Paul.
Im new here to Fiat. On 01/17/2019 I purchased a new 2017 Fiat 500x Trekking awd with 91 miles on the odometer. It’s my first Fiat ever, I tested a bunch of different manafactures vehicles and settled on the Fiat. After 3 days ( I live in the frozen tundra of upstate N.Y.) I remote started my 500x to warm up and went to drive it and low and behold NO HEAT THE FAN WOULD NOT TURN ON.I stupidly drove the car to the dealership barely being able to see out of the front windshield and explained to them the problem. I waited two hours for them to tell me they have to order a part, it won’t be in until tomorrow! Of course it’s always tomorrow,so I wait till the next day go down to the dealer they say the parts in but the technician is going over everything to make sure it’s right, it probably won’t be ready till tomorrow. Me being me I ask more questions because I know they are trying to BS me and guess what? It’s is not the part they replaced they have to order another part, guess what tomorrow tomorrow tomorrow. So my 3 day old car is been in the shop 3 days, what’s today going to bring ? Tomorrow. Not a good showing for a first time Fiat buyer. I’m so frustrated any suggestions? The dealership gave me a rental with their name plastered all over it, so I kind of look stupid driving their car around. I think I would be less mad/frustrated if they just gave me another 500 to drive while mine is being fixed. I used the analogy, if I purchased a $80,000 Dodge Hellcat and it broke down would I want to drive a driving billboard? Sorry for the long read.
Cheers Paul.
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