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UConnect Nees to Pay? I thought was 3 years free?
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Thread: UConnect Nees to Pay? I thought was 3 years free?

  1. #1
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    UConnect Nees to Pay? I thought was 3 years free?

    Hello Guys,

    Just wondering as I can't seem to find an answer in the forum before I post this. I have a 2016 500e and the Uconnect Access only last about a couple of month and suddenly it stopped working, now after two years, I called uconnect and they said I need to pay $14.99 per month, Isn't Uconnect comes free for 3 years?

  2. #2
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    Whoever you talked to is unfamiliar with the 500e. The 500e doesn't have the full UConnect system, which is similar to GM's OnStar. Other FCA cars (Chrysler, Dodge, Jeep) have the full UConnect, which is free for 1 year followed by monthly subscription. The very limited system in the 500e is free, but service ends after 3 years and there is no option for paid subscription.

    The wireless modem in your car might have stopped working. This happened to a few people on the forum, and the module was replaced under warranty. You should bring in the car for service.

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