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ROAD RACE- New Management
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Thread: ROAD RACE- New Management

  1. #1
    Senior Member RoadRace's Avatar
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    ROAD RACE- New Management

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    After almost 2 decades of solid service and innovation in the industry, we know we have had a period of customer service that has not been up to our normal standards. With that, employees that were not following our normal standards of service were identified and let go. Also there are shortages of product from large suppliers. It has made us look bad yet it was something that trickled doe from them to us, making us look like the bad guy. Matters of service, related to all aspects of RRM are now improved and improving every day, New staff still need some time to acclimate and learn some of the things that make for better service and faster response to customers, but they are well on their way. Look forward to improved service, knowledge, and employees with passion for our cars and the hobby/obsession of modding one's race car or street car. Also we are creating new products such as turbo related bundles that will dramatically make things more affordable for the customer. Thank you for your attention to this matter. We will earn back your loyalty. Thank you, Management RRM

    30 years of Racing and Winning

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    Klasse Act (11-15-2018)

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    Lifetime Member Southernroadrunner's Avatar
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    Thank you for the explanation and clarification.
    !!!!! Gulia Hunt Begins !!!!
    !!! ROLL TIDE !!!!

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    You fired Rob?

    2015 Fiat 500 Abarth
    Power:V4.1 Intake, Forge BOV, EC FMIC, 4C coils, Tork Beta Tune, ATP downpipe, Boost Leak Fix, Turbosmart WGA
    Handling: H&R 5mm spacers, El Gato Front Braces, Tork Rigid Collars, Fat Cat Motorsports Revalved Bilsteins, CPR lower brace, Fat Cat Bump Stops
    DSP/D-class (local club classing)

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    texanbrit (11-20-2018)

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