500 Madness
 
Page 1 of 3 1 2 3 LastLast
Results 1 to 10 of 23

Thread: drive mode unavailable

  1. #1
    Junior Member
    Join Date
    Nov 2016
    Posts
    12
    Thanks
    0
    Thanked 14 Times in 6 Posts

    drive mode unavailable

    I just got "drive mode unavailable" at 25600 miles on my 2016 500x. I have to go out of town tomorrow morning, so I don't have time to take it to a dealer. What can I do? The car seems to run ok. It does surge when first started but that clears pretty quickly. Should I use my OBD2 scan tool to reset it?

  2. #2
    Fiat Top Care Specialist FiatCares's Avatar
    Join Date
    Mar 2012
    Location
    Detroit, Michigan
    Posts
    1,209
    Thanks
    17
    Thanked 401 Times in 267 Posts
    Quote Originally Posted by dougburdick View Post
    I just got "drive mode unavailable" at 25600 miles on my 2016 500x. I have to go out of town tomorrow morning, so I don't have time to take it to a dealer. What can I do? The car seems to run ok. It does surge when first started but that clears pretty quickly. Should I use my OBD2 scan tool to reset it?
    Hi dougburdick,
    If you do decide to take your vehicle in to the dealer for diagnosis, please feel free to reach out if you need any assistance in scheduling an appointment, I am happy to help.

    Anna
    FIATcares Social Media Specialist

  3. #3
    Member
    Join Date
    Feb 2016
    Location
    Los Angeles, CA
    Posts
    45
    Thanks
    14
    Thanked 13 Times in 7 Posts
    Just wondering whatever happened with this for you - I'm getting the same thing on my 2016 500x.

    "Drive Mode Unavailable" and "Service Engine" lights came on around 12,350 miles and I took it to the dealership. They said it needed 3 updates so they did them & sent me on my way. About 50 miles later the same 2 warning lights came back again and I noticed I can't switch to sport or traction+ modes. After about a week they stopped coming on and I was also able to use sport or traction+ again. Now 3 days of them being off and they're back on again. The earliest the dealership can get me in is in a week so I'm thinking I'll just wait and see if they turn off on their own again.

    About a week before these lights came on the car turned itself off while I was driving. Thankfully I was slowly making a turn in a parking lot and not in full-blown traffic when it happened. The radio & lights stayed on, I just noticed the car became really hard to steer and wasn't responding to gas & realized it had turned off, which was bizarre and scary to say the least. Not sure if it's related to this "drive mode" issue though.

  4. #4
    Junior Member
    Join Date
    Apr 2017
    Location
    West Hartford Ct.
    Posts
    4
    Thanks
    0
    Thanked 2 Times in 2 Posts
    It's important to report incidents like the car turning itself off to the NHTSA website. It's super easy to report and with enough similar problems reported they do an investigation and possible safety recall.
    A similar incident happened with my new BMW motorcycle, stalling out spontaniously. Others on the BMW forums were having the same issue. BMW said it was a "non issue", so everyone on the forum with the problem filled out a NHTSA report. 6 months later a letter from BMW with a recall notice for a repair/ software update. Power in numbers I guess... Keep us posted, it's a good education of how these get resolved. Thanks

  5. The Following User Says Thank You to cafe102 For This Useful Post:

    Robert Nixon (11-24-2017)

  6. #5
    Member
    Join Date
    Feb 2016
    Location
    Los Angeles, CA
    Posts
    45
    Thanks
    14
    Thanked 13 Times in 7 Posts
    Thanks cafe102. I reported it to the NHTSA. Now I also have a sulphur smell when I start the car, which makes me think it could be the cat. Battery terminals look great and I've been using premium gas from different stations running through different tanks so it's not the gas or an overcharged battery. It looks like the service engine lights along with drive mode unavailable warnings in Fiats have been connected to exhaust issues so hoping they'll get to the bottom of it when I take it in again tomorrow AM.
    In 25 years of owning cars I've never visited a dealership so many times for so many issues.

  7. #6
    Fiat Top Care Specialist FiatCares's Avatar
    Join Date
    Mar 2012
    Location
    Detroit, Michigan
    Posts
    1,209
    Thanks
    17
    Thanked 401 Times in 267 Posts
    Quote Originally Posted by HeatherD View Post
    Thanks cafe102. I reported it to the NHTSA. Now I also have a sulphur smell when I start the car, which makes me think it could be the cat. Battery terminals look great and I've been using premium gas from different stations running through different tanks so it's not the gas or an overcharged battery. It looks like the service engine lights along with drive mode unavailable warnings in Fiats have been connected to exhaust issues so hoping they'll get to the bottom of it when I take it in again tomorrow AM.
    In 25 years of owning cars I've never visited a dealership so many times for so many issues.
    Hi Heather--I'm sorry you've had such a poor experience with your 500. If you haven't already opened a case with our Customer Care department, I'd like to do that for you and get it escalated to a specialist while the Fiat is in for service. If you'd be open to that, please send a private message with your VIN and servicing Studio.

    Kori
    Fiat Social Care Specialist

  8. The Following 2 Users Say Thank You to FiatCares For This Useful Post:

    HeatherD (06-12-2017), Robert Nixon (11-24-2017)

  9. #7
    Junior Member
    Join Date
    Nov 2017
    Posts
    2
    Thanks
    0
    Thanked 0 Times in 0 Posts
    I have the same problem at 24,000 miles. Very frustrating as I am 2 hours from a dealer that can't get me in for a week. I live in the Sierras and commute 100 miles a day and bought it for snow driving. Not Happy.

  10. #8
    Member
    Join Date
    Feb 2016
    Location
    Los Angeles, CA
    Posts
    45
    Thanks
    14
    Thanked 13 Times in 7 Posts
    Quote Originally Posted by Restless007 View Post
    I have the same problem at 24,000 miles. Very frustrating as I am 2 hours from a dealer that can't get me in for a week. I live in the Sierras and commute 100 miles a day and bought it for snow driving. Not Happy.
    It turns out it was my thermostat. There weren't any temperature variations showing on the dash or any other symptoms but they replaced it and the problem hasn't come back. I don't think thermostats should be going out in the first 1-2 years of a car's life but hey what do I know. I'd be interested to hear what they diagnose it as for you.

  11. #9
    Junior Member
    Join Date
    Nov 2017
    Posts
    2
    Thanks
    0
    Thanked 0 Times in 0 Posts
    The cause of the Drive Mode Unavailable error and the Service Engine light was the catalytic converter had "blown apart" and smashed an oxygen censor. Took a day to fix. They gave me a free rental so I was just out 8 hours of driving and $50 in gas. This is the second problem in less than a year. First time was when it was brand new and kept cutting out at a stop just after I filled the tank. Turned out to be a disconnected vacuum sensor in the gas tank. Not used to this I have to say. I buy new cars so I don't have to worry about maintenance issues!

  12. #10
    Member
    Join Date
    Feb 2016
    Location
    Los Angeles, CA
    Posts
    45
    Thanks
    14
    Thanked 13 Times in 7 Posts
    Quote Originally Posted by Restless007 View Post
    The cause of the Drive Mode Unavailable error and the Service Engine light was the catalytic converter had "blown apart" and smashed an oxygen censor. Took a day to fix. They gave me a free rental so I was just out 8 hours of driving and $50 in gas. This is the second problem in less than a year. First time was when it was brand new and kept cutting out at a stop just after I filled the tank. Turned out to be a disconnected vacuum sensor in the gas tank. Not used to this I have to say. I buy new cars so I don't have to worry about maintenance issues!
    Thanks for the update. That's very interesting yours was the catalytic converter because mine had an occasional sulphur smell around the same time as my drive mode unavailable/service engine lights were coming on so I thought it was also my cat but the dealership said it wasn't. Curious though, no?

    When yours cut out at a stop right after filling the tank, did it cut the engine but keep the battery on? Mine did that exact thing but I was never able to get it diagnosed. I've taken this car in more in the 2 years I've owned it than every car I've had in my life combined (except a '66 but that's another story). I'm over it, trading it in for something else soon.

Page 1 of 3 1 2 3 LastLast

Similar Threads

  1. TPMS Unavailable Message
    By dsmithpdx in forum Fiat 500 ABARTH Issues and Concerns
    Replies: 79
    Last Post: 08-24-2017, 07:17 AM
  2. ESC, Hill Assist, Antilock Breaks - Unavailable
    By Radagast in forum Fiat 500 ABARTH Issues and Concerns
    Replies: 13
    Last Post: 02-13-2015, 09:54 PM
  3. Sirius displays UNAVAILABLE
    By RStripling in forum Fiat 500 Issues and concerns
    Replies: 2
    Last Post: 02-25-2014, 09:58 PM
  4. Replies: 0
    Last Post: 11-15-2013, 05:16 PM
  5. Does anyone drive this thing NOT on sports mode?
    By cspak71 in forum Fiat 500 ABARTH General Discussion
    Replies: 16
    Last Post: 10-11-2012, 12:42 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •