403 Forbidden


openresty
izmir escort antalya escort izmir escort porno porno izle bursa escort escort mobil porno havalandirma sistemleri takipçi satın alma instagram beğeni hilesi instagram takipçi hilesi saha betonu izmir escort eskişehir escort bayan My 500L has tried to MURDER my family.... Twice...
500 Madness
   
Page 1 of 2 1 2 LastLast
Results 1 to 10 of 17

Thread: My 500L has tried to MURDER my family.... Twice...

  1. #1
    Junior Member
    Join Date
    Feb 2015
    Posts
    6
    Thanks
    1
    Thanked 0 Times in 0 Posts

    My 500L has tried to MURDER my family.... Twice...

    Hello friends. Im Vic. Its a pleasure to be here on this great forum. I'm here seeking help with my 2014 500L. A case manager will be calling me soon. I will post up what they say when they call me. I now have a case number. Meanwhile, here is the email I sent to FIAT. Rather than me type what has happened, feel free to read the email I sent FIAT. It explains everything. Also, any advice you can give me regarding this matter is greatly appreciated.


    Respectfully,

    - Vic
    ................................ This is the email below.......................

    My wife and I own a 2014 FIAT 500L, which we leased from Golling FIAT in Bloomfield Michigan in April 2014. In October 2014, the gas tank ruptured and began to profusely leak gasoline. The entire gas tank emptied, leaving my wife and two small children in grave danger. Thankfully, the vehicle did not explode while my wife was driving. We had the car towed to Golling FIAT who later explained to us that the tank was indeed ruptured and that the new car warranty would not cover the repair. My wife and I was charged over $2,000 to replace the gas tank. The car had 6000 miles on it.

    On February 6, 2015 while my wife was at a McDonalds drive-thru at approximately 11:30 a.m., the 500L began to smoke profusely from under the hood, filling the interior cabin area with smoke and the McDonalds drive-thru with smoke. The car also smelled like burnt electrical wires or burnt copper. The car then shut off completely. My wife ran out of the car and a McDonalds staff member ran out to check on her. A Detroit Michigan Police Officer who was having lunch on the scene also ran out to help my wife. The Detroit Police Officer and McDonalds staff member pushed the 500L out of the drive-thru and into a parking space. The car was taken back to Golling FIAT for service. The serviceman at Golling named "Adam" immediately stated that he could smell the smoke and burnt wire/copper smell under the hood of the vehicle.

    On February 10, 2015 "Adam" called us and told us that the dealership could not find anything wrong with the 500L. Adam stated that the vehicle did not have any codes stored and the problem could not be replicated. When I asked Adam about the burnt wire smell, he said that the car does smell like burned wired and that it could just be a "fluke".

    I will be picking up my 500L from Golling FIAT, however I am very scared and concerned. I am afraid that the car may catch fire and cause serious harm to my wife and two children. My wife is a teacher and commutes to work everyday. I am afraid that the 500L may seriously harm or potentially kill my family, especially since the car has a history of leaking gasoline and smoking, as witnessed by McDonalds employees and a Detroit Police Officer.

    My wife and I are fans of the FIAT/Chrysler portfolio of products. My wife has owned many new Chrysler products including Jeep Cherokees and a new Jeep Commander Limited. We have always been proud to own such phenomenal automobiles full of style, luxury, reliability and safety. The FCA corporation makes outstanding products, which is why our current 500L is so disappointing.

    I am not looking to gain anything from this email. I fully understand that I am in a signed lease contract that cannot be broken. I do however, want this email to serve as record of my dire concern with the safety of our 500L and the safety of my family. I would like this email to serve as a written expression of my sincerest safety concerns, so that if anything happens to my family while driving this vehicle, I will have a written record.

    If there is anything FCA can do to help my family, I would greatly appreciate it. I do not believe that this current and dangerous example of a 500L serves as example of other FCA products. As mentioned earlier, my family believes that FCA is an outstanding company that makes safe and rewarding products. Unfortunately, this one 500L example has proven to be an exception to the rule.
    Last edited by Turbo_Threat; 02-11-2015 at 01:11 AM.

  2. #2
    Super Moderator Tweak's Avatar
    Join Date
    Nov 2012
    Location
    NC
    Posts
    11,908
    Thanks
    0
    Thanked 2,512 Times in 2,058 Posts
    I think the best thing to do is contact the Fiat rep here on the forum FiatCares (Erica) and continue to do as you have with your current ongoing correspondence.

  3. #3
    Junior Member
    Join Date
    Feb 2015
    Posts
    6
    Thanks
    1
    Thanked 0 Times in 0 Posts
    Thank you Tweak. How can I find FiatCares (Erica)? Can I pm her somehow?

  4. #4
    Amministratore Fiat500USA's Avatar
    Join Date
    Feb 2011
    Location
    New York
    Posts
    13,214
    Thanks
    7,640
    Thanked 6,815 Times in 4,048 Posts
    Quote Originally Posted by Turbo_Threat View Post
    Thank you Tweak. How can I find FiatCares (Erica)? Can I pm her somehow?
    Here you go: Member FiatCares

    Hope it works out.
    Enjoy the Forum, or has it helped? Please Whitelist us on your Ad Blocker. Thx!

    #modifiedabarth modifiedabarths.com

    abarth500forum.com fiat124spiderforum.com fiat500lusaforum.com fiat500xforum.com

  5. #5
    Lifetime Member Lifetime Member Abarth619's Avatar
    Join Date
    May 2013
    Location
    Rhode Island
    Posts
    698
    Thanks
    148
    Thanked 189 Times in 135 Posts
    Was there a reason given as to why the gas tank ruptured? It seems weird for a new car to have such a problem unless the car hit a significant road hazard like a rock, curb, etc. Also, if you or your wife do not have a smartphone to capture events such as the car smoking, I'd get a cheap camcorder. Video will speak volumes and will be indisputable. Good luck with your car and hopefully Fiat makes this right.

  6. #6
    Junior Member
    Join Date
    Feb 2015
    Posts
    6
    Thanks
    1
    Thanked 0 Times in 0 Posts
    Thanks everyone for your comments and advice. I don't think my wife recorded the incidents. We do however, have the Police officers name who ran out the McDonalds and began pushing the car away from the drive-thru window. The McDonalds drive-thru cashier also ran out and helped the cop push. They all thought the car was on fire and that it would spread to the McDonalds, since it was at the drive-thru window. I'm sure the McDonalds drive-thru has a camera that recorded the event.

    In regards to the gas tank, the service person at Golling FIAT stated that perhaps my wife ran over some "train tracks". I then asked him how could train tracks rupture a gas tank? That didn't seem logical. Also, my wife had not ran over any tracks. He then said perhaps she ran over a big rock. I then stated that there would have been significant damage to the lower front bumper if she hit a rock large enough to rupture the gas tank. The front bumper looks like new. Plus, my wife would have remembered hitting a boulder in the street, and she did not hit or run over anything. He then told me to speak to my insurance company. Of course, my insurance company said my new car warranty should take care of the problem. In the end, I had to write a check for $2100. The gas tank alone was $1750.

    Im just nervous now because no repairs or problems "could be replicated" at the dealer. All that smoke had to come from somewhere. I have many witnesses. Also, the service guy named "Adam" told me twice that he smells the smoke and burnt wires/copper smell. He told me when the vehicle first arrived and he looked at it, and he told me over the phone 2 days later that he still smelled the burnt wires/burnt copper smell in the car and under the hood. He said maybe its a "fluke".

    When a serviceman tells me the he smells something burnt/burning on my car, but cannot find or fix the problem, I get very concerned. ESPECIALLY when the car has a history of leaking gasoline. My wife and children ride in this car everyday.

  7. #7
    Fiat Top Care Specialist FiatCares's Avatar
    Join Date
    Mar 2012
    Location
    Detroit, Michigan
    Posts
    1,356
    Thanks
    18
    Thanked 433 Times in 296 Posts
    Quote Originally Posted by Turbo_Threat View Post
    Hello friends. Im Vic. Its a pleasure to be here on this great forum. I'm here seeking help with my 2014 500L. A case manager will be calling me soon. I will post up what they say when they call me. I now have a case number. Meanwhile, here is the email I sent to FIAT. Rather than me type what has happened, feel free to read the email I sent FIAT. It explains everything. Also, any advice you can give me regarding this matter is greatly appreciated.


    Respectfully,

    - Vic
    ................................ This is the email below.......................

    My wife and I own a 2014 FIAT 500L, which we leased from Golling FIAT in Bloomfield Michigan in April 2014. In October 2014, the gas tank ruptured and began to profusely leak gasoline. The entire gas tank emptied, leaving my wife and two small children in grave danger. Thankfully, the vehicle did not explode while my wife was driving. We had the car towed to Golling FIAT who later explained to us that the tank was indeed ruptured and that the new car warranty would not cover the repair. My wife and I was charged over $2,000 to replace the gas tank. The car had 6000 miles on it.

    On February 6, 2015 while my wife was at a McDonalds drive-thru at approximately 11:30 a.m., the 500L began to smoke profusely from under the hood, filling the interior cabin area with smoke and the McDonalds drive-thru with smoke. The car also smelled like burnt electrical wires or burnt copper. The car then shut off completely. My wife ran out of the car and a McDonalds staff member ran out to check on her. A Detroit Michigan Police Officer who was having lunch on the scene also ran out to help my wife. The Detroit Police Officer and McDonalds staff member pushed the 500L out of the drive-thru and into a parking space. The car was taken back to Golling FIAT for service. The serviceman at Golling named "Adam" immediately stated that he could smell the smoke and burnt wire/copper smell under the hood of the vehicle.

    On February 10, 2015 "Adam" called us and told us that the dealership could not find anything wrong with the 500L. Adam stated that the vehicle did not have any codes stored and the problem could not be replicated. When I asked Adam about the burnt wire smell, he said that the car does smell like burned wired and that it could just be a "fluke".

    I will be picking up my 500L from Golling FIAT, however I am very scared and concerned. I am afraid that the car may catch fire and cause serious harm to my wife and two children. My wife is a teacher and commutes to work everyday. I am afraid that the 500L may seriously harm or potentially kill my family, especially since the car has a history of leaking gasoline and smoking, as witnessed by McDonalds employees and a Detroit Police Officer.

    My wife and I are fans of the FIAT/Chrysler portfolio of products. My wife has owned many new Chrysler products including Jeep Cherokees and a new Jeep Commander Limited. We have always been proud to own such phenomenal automobiles full of style, luxury, reliability and safety. The FCA corporation makes outstanding products, which is why our current 500L is so disappointing.

    I am not looking to gain anything from this email. I fully understand that I am in a signed lease contract that cannot be broken. I do however, want this email to serve as record of my dire concern with the safety of our 500L and the safety of my family. I would like this email to serve as a written expression of my sincerest safety concerns, so that if anything happens to my family while driving this vehicle, I will have a written record.

    If there is anything FCA can do to help my family, I would greatly appreciate it. I do not believe that this current and dangerous example of a 500L serves as example of other FCA products. As mentioned earlier, my family believes that FCA is an outstanding company that makes safe and rewarding products. Unfortunately, this one 500L example has proven to be an exception to the rule.
    Please check your inbox for a PM from me. We would like to resolve this issue ASAP.

  8. #8
    Lifetime Member Lifetime Member Abarth619's Avatar
    Join Date
    May 2013
    Location
    Rhode Island
    Posts
    698
    Thanks
    148
    Thanked 189 Times in 135 Posts
    Please let us know how you make out with Fiat Turbo_Threat. I think it would show everybody here how Fiat treats its customers and deals with issues. I would also think about contacting a lawyer about that horrible dealership. They cleared the car and put you and you're family back into a car that was potentially unsafe. I know I wouldn't let that fly.

  9. #9
    Senior Member Ucello's Avatar
    Join Date
    Jan 2015
    Posts
    157
    Thanks
    53
    Thanked 24 Times in 20 Posts
    It sounds like you ran over something which has damaged the underside of the car. A friend had something similar happen when he ran over a wheel (not just a tire, a whole spare wheel). He just kept driving, but the metal of the wheel had ruptured a fuel line and cut open some electrical stuff. The damage wasn't noticed until some hours later when the car just died.

    Can you take it to a shop & have them put it up on a rack for you to look under?
    Watch VLOGNOSIS! Yes right now!

  10. #10
    Junior Member
    Join Date
    Feb 2015
    Posts
    6
    Thanks
    1
    Thanked 0 Times in 0 Posts
    Thanks to Ms. Erica for contacting me, and thanks to everyone submitting suggestions and comments thus far. I would truly like to take a second to say a few things, as I realize that this is a very public forum.

    Firstly, I would like to share that my family are fans and supporters of FCA automobiles. We personally feel like FCA makes world class automobiles that are not only stylish, high quality, economical and affordable but also safe. I do not believe that our current unsafe 500L serves as a testament to the entire FCA portfolio of products. We have leased many Chrysler/Jeep products back to back for many years, including a few Jeep Cherokees and a Jeep Commander. We have also owned a Chrysler 300C. I personally drive new Cadillacs, however my wife has been a proud FCA supporter for many years. I do not have any hidden agenda or hatred towards FCA. Once my situation is resolved appropriately, I look forward to purchasing more FCA products in the future. Of the 6-7 FCA products we have owned, not a single vehicle other than this 500L has EVER been in a repair shop..... Ever. All previous FCA products we have owned have been 100% safe and reliable. I have always thought FCA was a fine company with quality products, which is why my current 500L has left me so disappointed.

    Also, I would like to say that Golling FIAT is a fine dealership. Yes indeed, I am exceptionally upset that I received a $2100 bill for a car with only 6500 miles on it at the time, but all other experiences with Golling has been exceptional. Their showroom is world class and their staff is friendly and professional. Our serviceman Adam has always been a gentleman and professional while dealing with us, and I realize it is not his fault that our car is troublesome. Without hesitation, I would absolutely patronize Golling FIAT again, once my current situation is remedied appropriately.

    Without a doubt, our 500L has a history of giving us dangerous problems. At this time, however, I still have faith in FCA and Golling FIAT and I hope my case is resolved appropriately. If I could get out of this car and lease a brand new Cherokee or Renegade, I would do so in a heartbeat. My wife has owned 3 Cherokees and they are high quality vehicles.

    i will post updates as I receive correspondence from FCA.

Page 1 of 2 1 2 LastLast

Similar Threads

  1. Replies: 3
    Last Post: 02-11-2015, 06:43 AM
  2. New guy to the 500MADNESS Family!
    By MADNESSMark in forum Welcome!
    Replies: 6
    Last Post: 08-13-2014, 10:18 PM
  3. Family Get Together
    By evbruno in forum Fiat 500L Images
    Replies: 2
    Last Post: 03-28-2014, 10:10 PM
  4. Family pic!!! Lol
    By JuanTopo in forum Fiat 500 ABARTH Images
    Replies: 6
    Last Post: 10-24-2012, 01:53 PM
  5. Fiat #2 in the Family!
    By NGEN in forum Fiat 500 General Discussion
    Replies: 6
    Last Post: 09-30-2012, 05:21 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •