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Thread: ***NEU-F Lowering Spring Recall***

  1. #1
    Lifetime Member Lifetime Member FTY's Avatar
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    Exclamation ***NEU-F Lowering Spring Recall***

    ***NEU-F Lowering Spring Recall***

    All NEU-F Springs sold from 1/10/14-2/23/14 are subject to a recall due to increased spring rates. The rear NEU-F Springs are designed to have a progressive spring rate that function from 225-250lbs in.. Some of the springs shipped during this time frame are not progressive but carry a 250lbin. through out the coil. This was a manufacturing error, which causes the rear ride height to sit higher than the stated ride height. The springs do not pose any safety concerns but will ride slightly firmer/higher than originally designed.

    What should you do?

    If you have ordered through EUROCOMPULSION during this time frame, you do not need to do anything, we are processing all spring orders during this time frame and having NEW rear springs shipped to you, at no cost. Those who have had them installed by us in this time frame will have the new springs re-installed at no cost.

    What if I didn't order through EC?

    No problem , you can either contact EUROCOMPULSION via email or contact NEU-F via email.

    EC- Chris@eurocompulsion.net NEU-F- jt@neuspeed.com

    Please include date of purchase, your name and shipping address.

    What to look for?

    First obviously a higher ride height, this is what you should look like. (on 17's) (Loaded height of vehicle’s rear (fender 12 o’clock to wheel center axis) is 13 5/8” or higher)



    The improper springs also have a clear rubber sleeve on them like this:



    If you have any comments or concerns please do not hesitate to contact us, we are in constant contact directly with NEU-F and can process all issues/concerns directly with NEU-F.

    We confirmed this issue early this morning.

    EC/NEU-F apologizes for any inconvenience this may have caused. -Chris
    Last edited by FTY; 02-25-2014 at 12:07 AM.

    2012-FIAT ABARTH
    2015-ALFA ROMEO 4C
    2018-ALFA ROMEO GIULIA QUADRIFOGLIO
    EUROCOMPULSION STORE
    THE BITTERNESS OF POOR QUALITY REMAINS LONG AFTER THE SWEETNESS OF LOW PRICE IS FORGOTTEN.

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    DIVSAbarth500 (02-25-2014)

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    Crazy I just ordered my set yesterday, I guess I'll find out ...
    2013 Bianca Abarth. V2 Intake. Koni Rear Shocks. Neu-F Lowering Springs. Torsion Bar. Torque Arm Insert. Short Shift Adapter. Ram Air Boot. MPx Stubby Antenna.

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    Huh….. I thought my ride height seemed a little off. Guess that explains it then!!




    (Eibach Sportlines in the top photo - Neu-F Springs in the bottom one)

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    Lifetime Member Lifetime Member FTY's Avatar
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    Quote Originally Posted by redred View Post
    Huh….. I thought my ride height seemed a little off. Guess that explains it then!!




    (Eibach Sportlines in the top photo - Neu-F Springs in the bottom one)
    Yep....no good!


    2012-FIAT ABARTH
    2015-ALFA ROMEO 4C
    2018-ALFA ROMEO GIULIA QUADRIFOGLIO
    EUROCOMPULSION STORE
    THE BITTERNESS OF POOR QUALITY REMAINS LONG AFTER THE SWEETNESS OF LOW PRICE IS FORGOTTEN.

  6. #5
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    ****UPDATE****

    All orders have been processed and new rear springs have been shipped.

    If you have not received tracking info please contact EC or Neu-f.

    2012-FIAT ABARTH
    2015-ALFA ROMEO 4C
    2018-ALFA ROMEO GIULIA QUADRIFOGLIO
    EUROCOMPULSION STORE
    THE BITTERNESS OF POOR QUALITY REMAINS LONG AFTER THE SWEETNESS OF LOW PRICE IS FORGOTTEN.

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    Got my front springs, I guess the rear springs will come separately?
    2013 Bianca Abarth. V2 Intake. Koni Rear Shocks. Neu-F Lowering Springs. Torsion Bar. Torque Arm Insert. Short Shift Adapter. Ram Air Boot. MPx Stubby Antenna.

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    Lifetime Member Lifetime Member FTY's Avatar
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    Quote Originally Posted by GHAZAN View Post
    Got my front springs, I guess the rear springs will come separately?
    Shoot me an email. chris@eurocompulsion.net

    2012-FIAT ABARTH
    2015-ALFA ROMEO 4C
    2018-ALFA ROMEO GIULIA QUADRIFOGLIO
    EUROCOMPULSION STORE
    THE BITTERNESS OF POOR QUALITY REMAINS LONG AFTER THE SWEETNESS OF LOW PRICE IS FORGOTTEN.

  9. #8
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    I just called Neuspeed they said sorry and are shipping out my new springs!! I thought Dat ASS looked a little high still...lol I love the internet!!

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    Just got my new rear springs delivered today, thanks to Chris. Everything has been taken care of and I should have everything installed this week. Thanks for everything

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    FTY (03-03-2014)

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    Correct rear springs VS Incorrect rear springs

    Please not uncompressed height difference and rubber sleeve color. (black is correct)

    2012-FIAT ABARTH
    2015-ALFA ROMEO 4C
    2018-ALFA ROMEO GIULIA QUADRIFOGLIO
    EUROCOMPULSION STORE
    THE BITTERNESS OF POOR QUALITY REMAINS LONG AFTER THE SWEETNESS OF LOW PRICE IS FORGOTTEN.

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