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sjmst
03-11-2011, 12:15 PM
I think we are feeding into each other’s frustration. Almost certainly THIS MONTH we will all get our Primas.
We most likely will love and enjoy them.

But, yes there were some foul-ups by Fiat, no doubt.

So, to recap and vent, they are:
1) Prima didn’t really mean Prima. Regular 500’s are out there before 99% of us got ours.
2) First 500 in North America went to Canada, which is fine, but zero fanfare or information.
3) Info Line is light on Info.
4) The secret Bezel..we all know about that
5) The stripe. Same thing
6) Telling us we could change our configuration, when that in essence was not true
7) Dealers not given information

Ok, but in the scheme of things, how much of this is really a big deal?
Not being able to change the configuration may be the only one, I think.
Many of us have come to like the stripe, and the bezel. Both can be changed on our own.
Most of Fiat’s time targets have been met or exceeded.

When it comes time to sell our Prima’s the fact that it was not the very first car out there will not diminish the value.
So, while I enjoy throwing a little gas on the fire with sarcasm, etc, it is just a way of venting. In reality, we will soon have our cars and will forget all the drama!
Sam

Giallo Edizione
03-11-2011, 12:23 PM
The problem is a blown marketing introduction may greatly affect market interest and uptake. 50,000 units produced and no customers means potentially deep discounts, serious resale depreciation and could lead to withdrawal fo the product from the market. This isn't about PE's, its about the marque in general.

sjmst
03-11-2011, 12:26 PM
I agree, but out of about 950 Prima buyers, how many are on this site? I think MAYBE half, and only a few post complaints. What I am saying is that we real eager beavers want more info., of course The general public will only know what Fiat tells them when Fiat is ready. To the public, it will be "just right."

Granted, THAT could still be screwed up...we have to wait and see.

Minuszka
03-11-2011, 12:44 PM
" of course The general public will only know what Fiat tells them when Fiat is ready. " - everything is searchable in google. Anybody can find this forum and the discussion anytime.
Fiat's call line is their connection and their face and it is a disaster!

It's interesting to see the two of you, one a huge optimist, the other raising the all the red flags. We need both these voices.

Mike S
03-11-2011, 12:46 PM
I'm disappointed. Our reward for being faithful to the brand was to be the first to have this new model. The dealer experience has been awful and we have no way to talk to Fiat at all.

A non Prima being delivered first really burst the balloon. Had at least one Prima been delivered first I think I would have felt a little better.

sjmst
03-11-2011, 12:47 PM
author="Minuszka">
" of course The general public will only know what Fiat tells them when Fiat is ready. " - everything is searchable in google. Anybody can find this forum and the discussion anytime.
Fiat's call line is their connection and their face and it is a disaster!

It's interesting to see the two of you, one a huge optimist, the other raising the all the red flags. We need both these voices.


I don't have my head in the sand. The gripes are legit, I know that.
I guess you are right...I am an optimist!

sam500
03-11-2011, 03:42 PM
author="sjmst">

I don't have my head in the sand. The gripes are legit, I know that.
I guess you are right...I am an optimist!


And thank goodness for that!

Although I understand, and to some degree share everyone's frustration, all the negativity here has really started wear me down. Truth is, I'm not really angry or unhappy, just eager to get my car soon. As much as I hate to say it, I think might be time for me to retire from the good old forum, and just enjoy the rest of the process.

I might check back to see what everyone's up to, but for now I think I'd rather live in blissful ignorance. Congratulations to all of you getting the Prima Edizione, and best of luck to those getting something else. Whatever you choose to do, I hope it makes you happy.

Cheers.

MrJones
03-11-2011, 03:47 PM
Very zen. (No seriously--eliminate negativity)


but.....you'll be back!

ciddyguy
03-11-2011, 04:53 PM
I can definitely see the frustration on both sides of the issue and can understand some of it and even though I didn't jump on the prima bandwagon, couldn't even if I wanted to but in the end, I'd rather have the regular sport anyway.


That said, one thing to take from all this is that this whole endeavor began in what, 2009, to begin taking on some Chrysler stock, then prepare for making a grand entrance back into the US, developing a dealer network, establishing a supply pipeline, reworking an existing factory to build the cars, federalizing, all of that takes time and money - and add to all that, the prima etc, it is amazing the whole thing went as smoothly as it did and that the word has gone out that many ARE hearing about the car, even if they simply have no other information about it other than Fiat is coming back.


Yes, it's true people CAN Google and find out, but most don't take the time to even bother.


But what I also see were a lot of dealers falling down on the job and individuals who have seemed to have gummed up the works with the rollout - and when you have this kind of event where hundreds, if not thousands of people are involved, things are bound to happen.


Overall, I'm impressed with what HAS been accomplished. Once I can see a way to afford payments, I'll be buying one fer sure.

unclelaverne
03-11-2011, 06:07 PM
I'm done with the whole thing. To have Motor Village now post that they have cars on the lot to buy and STILL won't deliver mine?!

It's turning into a bit of a joke now. I don't want the car. My husband does. And he can stick it up his....

Giallo Edizione
03-11-2011, 06:47 PM
I just got back from my dealer. Test drove a sport ( with roof). Its exactly as, and as good as everybody says. I sat in a showroom non-roof model, much much better headroom. No way I am going to take PE 311 with roof. They say they will try to look at their 17 incoming PE''s for a possible swap-of course at the moment they have no idea who owns the 17 incomings or when they will arrive. They were hoping last night, but nooooooooo.


There were 3 cars in the showroom for sale, two of which were already sold. The salesman told me the dealership is not allowed to deliver those cars, however, until all the PE's are delivered! What a sham. So now FIAT is going to pretend we got our PE's first, even though other cars were actually sold first. AND the buyers of those other cars are going to be all pissed off because their car is just sitting in the showroom waiting for the PE's to show up whenever. Salesman told me there was originally supposed to be some sort of celebratory affair on the day all the PE's were made available for delivery, but now they want to just get them in and out of their so they can get on with business. He said if I wanted the unsold Espresso sport on the floor, he could deliver within 5 minutes of the PE's.


I feel so special.




This is ridiculous.








Call me negative. Why not, my wife does.

CIAO RR
03-11-2011, 06:50 PM
Ok Sports Fans,


Let's take a breather. I too am just as frustrated (#239) as the next person. But I can surely understand all the hangups. Early adopters in ANY arena have to deal with these types of frustrations. Does the first iPhone or iPad ring a bell??? Or even earlier with all the new Microsoft products? Yea, you know what I'm talking about....don't you?


Yes, I want to feel real special and get the Red carpet treatment, but it's not reality. (Well it was for one person) New "studios" need to be built, sales/service people trained..sorry (consultants/specialists) and this takes time. Alot of time. I've seen all the spy shots of PE in Philly and other areas and wonder the same...where is mine?


So, if you're willing to wait, you should be willing to be flexible. No, it's not right for the dealership to "not know" the status of your car or when/if it will be delivered soon. I'm sure the folks at FIAT have heard our calls (screams) and are trying to figure it all out. Send me an email or something.


So it's simple, wait a bit more or just walk away from something very special. Your call. For me, I'll wait because I know that I have one of only 500 that are special. And quite frankly, that's almost as good as the Red Carpet treatment. Ciao! RR

Gavin
03-11-2011, 06:52 PM
author="Sacred Bezel">
He said if I wanted the unsold Espresso sport on the floor, he could deliver within 5 minutes of the PE's.




mmmm, I love the Espresso sport (actually like the Espresso Lounge best...just wish it was stick)...

which dealership? how much?

Gavin

Giallo Edizione
03-11-2011, 06:59 PM
author="Gavin">
<quote author="Sacred Bezel">
He said if I wanted the unsold Espresso sport on the floor, he could deliver within 5 minutes of the PE's.




mmmm, I love the Espresso sport (actually like the Espresso Lounge best...just wish it was stick)...

which dealership? how much?

Gavin
</quote>

Boston.....but you could ride your bike here and drive it back faster than they will get your Grigio to you.

$18,600 including convenience pkg and sound/safety pkg and delivery/transport fee. (not to be confused with $300 dealer prep fee). Grey and brown interior. Its nice, actually.

Gavin
03-11-2011, 07:13 PM
i actually had a first day iPhone and first day iPad (maybe a first day iPad 2...will know in a couple of hours)...walked right in for the iPhone about an hour after they started (6 ish...rode by after work at 5 and saw a line so went home, ate and rode back...)...took me 5 minutes. iPad I did have to stand in a line for an hour, but I preordered so once the line started moving I was out in less than 20 minutes.


I don't want red carpet treatment...I don't want fancy delivery...I actually just wanted to pick up my car at the local Chrysler dealership...that wasn't to be...so then Fiat told me I would get mine from El Paso (spent 10 days emailing and phone calls to the dealership...everything perfect, all good, dealership was great at communication and really really wanted to deliver my car...BOOM...nope, Fiat suddenly decided that now I can't get my Prima from El Paso...moved to Memphis--over 1000 miles from my house--then moved to Austin--700 miles from my house...And right now my car is stilling in a lot in the middle of New Mexico)...


Again, start up is hard. Sure. Of course...lots of slack given. But why are there non Primas on the road and in the dealerships and for sale while my Prima sits in a train depot lot for over a week?


That is just beyond me. I don't need nor want the Studio treatment...I want a car.




Sure, set up studios...work hard at that...but for these first cars, hell sell them anywhere you can (the future Fiat of Albuquerque, 2.5 miles from my house, wanted very very much to sell me my Prima...but Fiat, who knows why, said NO. Then Fiat themselves told me El Paso..but then 10 days later, Fiat said NO....And neither time did it make sense...but I patiently waited...but it is getting old.


I am keeping a smiling face as best I can...but it still BAFFLES me.


Do I care if I get my car "first"...heck no. Do I care that somebody can walk off the street and buy one when I've been waiting for months and Fiat has had my deposit money and I was supposedly buying a Prima...a bit...Does it bug me that after months and months I still don't know 1) when I will get my car, 2) who will be delivering it*, 3) how it will be delivered and 4) how much it will even be...let alone that it sits in the high desert sun for over a week and counting? Yep, just a bit.


Sigh...


Gavin


*I'm told Austin will deliver my Prima...but Fiat has changed that twice before...and the Prima is not in Austin, so I really don't know who will be my dealer.

MrJones
03-11-2011, 07:25 PM
Sorry, I have to chime in here (I know, "again?")-- we're not talking about a whole new technology (and, BTW, the iPad/iPhone went reasonably well, I think), this is an old technology (a car) and a system that has been in place for decades (a dealership). Do you think for one second that Apple would release a new iPad if it didn't have the product ready to deliver, or the store in which to sell it? Fiat underestimated the amount of time needed to get the dealerships--I mean "studios"--up and running.


A couple of emails would have eased some concerns. It's just that simple. No basic communication from Fiat to their core fan base.
The car is wonderful, etc., etc.... but the launch was botched. Everybody who buys one will be super-happy. But in the end, if they can't make the enthusiasts happy, what luck will they have with the "regular" buyers?


"Come on down and test drive a Fiat today! But I can't sell you one. And I don't know when I can sell you one."
Yes, I am a ranter. And yes, there are far more important things to worry about. Truth is, I'm not worried or bothered by this at all. I'm just tired of people making excuses for Fiat. They're looking for the raisin in the turd.

MrJones
03-11-2011, 07:27 PM
@Gavin-- you beat me to it. I was typing too slowly. I agree with you. If anything, I sympathize with you the most. You've been the least agitated and yet seem to have the short end of this stick.

Giallo Edizione
03-11-2011, 08:35 PM
But it does start to sound like the makin's of a country hit ( sung by Willie Nelson):

*I'm told Austin will deliver my Prima
...but Fiat has changed that twice before.
..and the Prima is not in Austin,
so I really don't know who will be my dealer.

http://n3.nabble.com/images/smiley/smiley_whistling.gif

John Reid
03-11-2011, 09:42 PM
My issues aren't as bad as some but they say that my car has been in a rail yard 5 miles from my house for the last week. They say the hold up is car presentation covers or a sticker or something silly like that. I predict the big issue of not being able to change our orders as promised will rear its ugly head when we all get to see the color choices in person side by side. There is bound to be many people who would have changed colors if given the opportunity.

Fiat500USA
03-12-2011, 01:44 AM
author="sjmst">
I think we are feeding into each other’s frustration. Almost certainly THIS MONTH we will all get our Primas.
We most likely will love and enjoy them.

But, yes there were some foul-ups by Fiat, no doubt.
So, to recap and vent, they are:

1) Prima didn’t really mean Prima. Regular 500’s are out there before 99% of us got ours.
2) First 500 in North America went to Canada, which is fine, but zero fanfare or information.
3) Info Line is light on Info.
4) The secret Bezel..we all know about that
5) The stripe. Same thing
6) Telling us we could change our configuration, when that in essence was not true
7) Dealers not given information

Ok, but in the scheme of things, how much of this is really a big deal?
Not being able to change the configuration may be the only one, I think.

Many of us have come to like the stripe, and the bezel. Both can be changed on our own.

Most of Fiat’s time targets have been met or exceeded.

When it comes time to sell our Prima’s the fact that it was not the very first car out there will not diminish the value.
So, while I enjoy throwing a little gas on the fire with sarcasm, etc, it is just a way of venting. In reality...

i've had a similar thought.


The rebirth of the Fiat brand is literally like a birth - excruciatingly painful at times- but in the end, I trust, a happy experience, and the pain will become a distant memory....

Gavin
03-12-2011, 02:20 AM
author="MrJones">
@Gavin-- you beat me to it. I was typing too slowly. I agree with you. If anything, I sympathize with you the most. You've been the least agitated and yet seem to have the short end of this stick.




Well thanks...hope I don't sound like too much of a complainer...I do hope Fiat does well as I really want that fiat EV....and it won't get made if the 500 does poorly...


As for the short end of the stick...well I live in New Mexico...we will never get the good stuff first like Cali or the east coast...but I do love living here, so I gotta take the bad with the good.


I'm in no horrible rush...but I would like my Prima to be out of the sun and elements (spring in New Mexico is my least favorite season...the winds here get crazy, and blowing dust and dirt could be hard on the car...and god forbid we have one of our hail strorms)... and I would like to know how my car is getting to me....


Personally I would love to visit Austin and drive my car the 700 miles home...but that just isn't possible at this time...my co worker of 15 years left 5 weeks ago...we are hiring a second person...but they don't start for 5 more weeks...till then I'm the only person who does my job at the hospital...so I'm on call 24/7...no way I can go 700 miles from the hospital...just bad timing...but again, i had that all worked out with El Paso...Austin seems to be a different matter...hopefully it will get resolved, but currently they have no idea how they are getting me my car.


Oh well...in the grand skeam of things this is barely a hiccup...our cars could have been coming from northern Japan...that would have been worse...


When and if i get my Prima I'm sure I will love it...but I could still get the LEAF ( coming in April...so pretty darn soon...I haven't canceled yet...and if by weird timing it gets here before the Prima, well hard to resist a pure EV, even if bigger than my needs and a bit boring looking) or lease a Volvo c30... Bad gas mileage, but a 3 yr lease would put me right in time to trade in for the EV c30...


So I have options...


Prima is still my first choice, but it's good to have options if needed..


Gavin

sketch
03-12-2011, 04:35 PM
author="sam500">
Although I understand, and to some degree share everyone's frustration, all the negativity here has really started wear me down. Truth is, I'm not really angry or unhappy, just eager to get my car soon. As much as I hate to say it, I think might be time for me to retire from the good old forum, and just enjoy the rest of the process.


I agree wholeheartedly. Maybe it's my Big Easy breeding, but I really think we should just all take a step back and realise that we're still all getting this very special car, and we're getting it a solid month and change before the set delivery date. Kick back, relax, have a drink, smoke if you got 'em. Let the car exhibit the fiery Italianness instead.

Mike S
03-12-2011, 07:12 PM
You mean before the latest final drop dead date.

The first date was December delivery then that was changed to January and then the end of April when ALL of the PE's would be delivered.

I still don't know the price + ransom from my dealer and I don't have a delivery date. My car is still sitting where it was in North Florida for the last 2 weeks.

There is no reason for the total lack of communication by Fiat and the dealers.

sketch
03-12-2011, 09:25 PM
The December date was for the signing of a purchase agreement. There was never any mention of delivery, except with respect to April 30.

Mike S
03-12-2011, 09:49 PM
December was mentioned by Laura in interviews and at Freakout too I think.

sjmst
03-12-2011, 09:58 PM
<quote author="sketch">
The December date was for the signing of a purchase agreement. There was never any mention of delivery, except with respect to April 30.
</quote>
Right. The info line always said by April 30th. Fiat can rightly claim they are delivering PE's ahead of schedule, based on that...though Laura did say by mid to late Feb.

Mike S
03-12-2011, 10:05 PM
http://www.youtube.com/watch?v=fDojsRIgk44

Depends on what later on this year means.

Fiat500USA
03-13-2011, 01:23 AM
Personally, I think it's good to take a step back every so often from thinking about this, because it can really start to get you down.

I try to check out some videos or pics to clear my mind of the negative vibes (that's right, I get bummed, too).

I have to remember when I signed up, it said ... "The delivery is expected to be made no later than April 30, 2011. However, delays in manufacturing and shipment are possible due to quality control and other reasons."

I thought it might be sooner than it will be, but it looks like Fiat will make their deadline, so what can I really say. http://n3.nabble.com/images/smiley/anim_confused.gif

sam500
03-13-2011, 01:29 PM
Okay. MrJones was right. I am back :) Briefly, at least. Just wanted to share with you guys that I got my Prima Edizione yesterday, and it's very much worth the wait! The car is wonderful, looks great, and gets so many looks and compliments, it's kind of amusing.

The moment I saw it all nice and clean I knew that was my car. I didn't even think of asking to see another color, or a matching bezel, or anything. Cashier's check, trade in, deposit, and out the door. I can't stop smiling.

I might come out of retirement again :) to post some pictures, and maybe a review. So far, I am in love.

fredfrey
03-13-2011, 02:09 PM
Yes, please photos and stories. Most of us are living vicariously though you!

sjmst
03-13-2011, 02:20 PM
Sam , post pictures or we will hunt you down!

CONGRATS!

http://n3.nabble.com/images/smiley/anim_claps.gif

sam500
03-13-2011, 03:43 PM
Haha, will do! Either later today, or sometime tomorrow at the latest.

PE#454
03-13-2011, 04:23 PM
Inquiring Rossos want to see! http://n3.nabble.com/images/smiley/anim_jump.gif

ETA: Oh, and congrats! http://n3.nabble.com/images/smiley/smiley_good.gif

Prima 109
03-13-2011, 04:51 PM
Ditto! And Congrats! http://n3.nabble.com/images/smiley/smiley_beam.gif

sam500
03-13-2011, 05:03 PM
Just thought I should ask before I head out with my camera. Anything in particular you guys want to see?

sketch
03-13-2011, 05:10 PM
Could you lay some sort of common item in the luggage area so we can see how deep it is at the bottom?

PE#454
03-13-2011, 05:17 PM
It's all good, Sam!

Probably address the main issues we've covered here with regard to the PE (and Rosso, particularly): dash, bezel, stripe, floormats, badge, maybe a pic of your window sticker (if it's indeed on the window). And a few overall pics that might show the color in its true light (especially the body color/stripe contrast.)

Sorry if I'm asking too much!

sam500
03-13-2011, 05:54 PM
Not at all, I'll try to get everything I can!

Gavin
03-13-2011, 05:57 PM
Congrats Sam :)

Gavin

Jeff
03-13-2011, 06:23 PM
Nice to hear another PE found a home.
Enjoy!

John Reid
03-13-2011, 07:35 PM
I have a few good rosso pictures for the rail hub. How do I post them?

Prima 109
03-13-2011, 07:41 PM
on your message screen, the tab marked insert image, click on it then upload image from my computer, click browse and select from your pics and that's it.

sam500
03-13-2011, 08:07 PM
Okay. First of all, thanks to all for your messages. I feel really fortunate to have the car in my possession, and it has been a real joy to own (for a day and a half so far)! Can't wait for all of you to be able to take your own home ASAP!


Now. Pictures.


I have taken quite a few pictures of the PE trying to get as much as possible. As far as I can tell, the color captured in most of these pictures is fairly close to the actual rosso (that is to say, it's a better example than most pictures you'll find out there), but the actual color is just a bit brighter and a bit richer than most JPEG files can handle. Also, Gavin. I used my hat and key as a point of reference for the trunk. I know it's not ideal, but it beats using my camera bag, since those could be any size. Here's the link:



https://picasaweb.google.com/116487955511388613315/Fiat500PrimaEdizione?authkey=Gv1sRgCO3Uj9fLkP2K-gE&feat=directlink

http://picasaweb.google.com/116487955511388613315/Fiat500PrimaEdizione?authkey=Gv1sRgCO3Uj9fLkP2K-gE&feat=directlink

I have to say this. I LOVE the graphite bezel. I never thought those words would come out of my mouth (or in this case, my keyboard?) It looks so elegant, and sporty with the red exterior, and just gives the Prima Edizione a very unique, and upscale personality. This car oozes character.


On the drive home from the dealer (5 miles away) I was stopped 3 times by people wanting to know more about the car. It was a little bit crazier that night when I decided to drive up Hollywood Blvd. to my friend's house. Let's just say that with the amount of attention that I was getting, I feel better about my decision to spend the extra money on LoJack for the car.


Anyway, best of luck to all! Hope you can get your cars soon!!
#331

5*(10)^2
03-13-2011, 08:15 PM
sam, I just got back from MVLA and yes we love the interior as well. Will pick ours up this coming fri.

They have a party wed or thurs. You going?

sjmst
03-13-2011, 08:21 PM
Sam, those are the best pics of any 500, much less PE. Just beautiful. Thanks very much for the photos!

sam500
03-13-2011, 08:23 PM
If I can make it, I'll be there!

NM dude
03-13-2011, 08:36 PM
Congrats! Fantastic photos! thanks so much.

5*(10)^2
03-13-2011, 08:39 PM
author="sjmst">
I think we are feeding into each other’s frustration. Almost certainly THIS MONTH we will all get our Primas.
We most likely will love and enjoy them.

But, yes there were some foul-ups by Fiat, no doubt.


sjmst,


Since you started this thread, thought I contribute my 2 cents on this. The Fiat boys at MVLA (our local dealership here in LA) felt the frustration. Word has it that Fiat did send out a guideline how the Fiat specialists should handle the Primas and the eventual non-Primas customers.


But guess what? Not all dealerships follow the guidelines. So it comes a point when you show up (or call in) to the Chrysler dealership, any tom, dick, harry wants a piece of the Fiat pie. The confusion thus started when phone calls about Fiat should have been forwarded to these two blokes and instead, ended up to other non-Fiat sales people. I reckon, I may have misread it, that was why a non-PE car was released in the East Coast.


Just today, a Chrysler rep said he has no idea why there is such a craze over a $20k car. The flip side of that comment is "hey, I want a piece of the commission too though I am not a trained Fiat specialist!".


According to the guideline, Fiat wants the ultimate experience for Fiat owners. But the Fiat rep I spoke wished it could be better if and only if the REST of the dealership works with the guidelines as well.


I will be a writing a letter and snail mail it to Laura Soave. And I encourage everyone to do it. Let her know our experiences so far and what could be improved. The wait, the uncertainty, the so called diminishing exclusivity of owning a PE etc.

ciddyguy
03-13-2011, 08:40 PM
author="sam500">
Okay. First of all, thanks to all for your messages. I feel really fortunate to have the car in my possession, and it has been a real joy to own (for a day and a half so far)! Can't wait for all of you to be able to take your own home ASAP!

Now. Pictures.

I have taken quite a few pictures of the PE trying to get as much as possible. As far as I can tell, the color captured in most of these pictures is fairly close to the actual rosso (that is to say, it's a better example than most pictures you'll find out there), but the actual color is just a bit brighter and a bit richer than most JPEG files can handle. Also, Gavin. I used my hat and key as a point of reference for the trunk. I know it's not ideal, but it beats using my camera bag, since those could be any size. Here's the link:

https://picasaweb.google.com/116487955511388613315/Fiat500PrimaEdizione?authkey=Gv1sRgCO3Uj9fLkP2K-gE&feat=directlink

I have to say this. I LOVE the graphite bezel. I never thought those words would come out of my mouth (or in this case, my keyboard?) It looks so elegant, and sporty with the red exterior, and just gives the Prima Edizione a very unique, and upscale personality...

Sam, I agree, great captures of the red paint, I'm definitely leaning towards the red myself maybe yellow but that red is just luscious.


One of the things you did that helped was keeping the car out of the direct sun as much as possible, using daylight as your lighting source. It DOES have a touch of a blue tint to the red and having the red painted metal from the doors and hatch inside is nice indeed.


Thanks for sharing!


Enjoy your Prima indeed!

sketch
03-13-2011, 08:58 PM
Those photos are superb. Top-notch. I'm getting on the phone with Fiat of Shreveport first thing tomorrow morning!

sjmst
03-13-2011, 08:58 PM
<quote author="5*(10)^2">
<quote author="sjmst">
I think we are feeding into each other’s frustration. Almost certainly THIS MONTH we will all get our Primas.
We most likely will love and enjoy them.

But, yes there were some foul-ups by Fiat, no doubt.
</quote>


I will be a writing a letter and snail mail it to Laura Soave. And I encourage everyone to do it. Let her know our experiences so far and what could be improved. The wait, the uncertainty, the so called diminishing exclusivity of owning a PE etc.
</quote>
I think that's a constructive approach.

fredfrey
03-13-2011, 09:19 PM
Nice photos. Thanks for taking the time to post them.

Jeff
03-13-2011, 09:45 PM
Great pics!

spindoc
03-13-2011, 10:43 PM
Congrats, and nice pics. I wonder why your car has the Continental tires while mine (non-PE Sport) got the Pirellis. My understanding was that the Conti's were for Pop and Lounge, and the Pirellis were for Sport models. I guess we'll find out soon whether all the PE's got Conti's, or if it's something more random.

dipstick1
03-13-2011, 10:50 PM
I am not surprised at any of the chaos, If my Prima shows up at Fiat of Hartford tomorrow I cant take delivery , The dealer doesn't have The FIAT franchise added to its Dealer License yet to Sell FIAT, its being processed and since the CT DMV take about 6 months to process a Vehicle Title. Great

PE#454
03-13-2011, 11:16 PM
I agree, those are INCREDIBLE pics! I've never been that excited over looking at car pics!

Great job, Sam, I think you covered the bases well.

What a rich red! Exactly what I had hoped for.


Can hardly wait!http://n3.nabble.com/images/smiley/anim_jump.gif

sketch
03-13-2011, 11:20 PM
I'm not sure what the deal is with the tires, but I do remember that the spec sheet said the Sport would be equipped with either the Pirellis or the Contis. Maybe it's regional?

ciddyguy
03-14-2011, 12:12 AM
<quote author="sketch">
I'm not sure what the deal is with the tires, but I do remember that the spec sheet said the Sport would be equipped with either the Pirellis or the Contis. Maybe it's regional?
</quote>

I checked the feature availability sheet Chris had posted just now as I thought it said the brand (BSW until I realized just what that meant) and it says 185/55R-15 black sidewall (BSW) all season touring for the Pop and Lounge, the Sport is shod with 195/45R-16XL all season Performance. Dunno but it could be a regional thing or a supplier thing where they use 1 or 2 or so more suppliers for tires but when I went to look at the Perelli's, I got conflicting info from the Pirelli site and from other sites, such as Fiat's and then see pics saying the Pirelli's were all seasons while Pirelli site says they are summer tires or some such and that has left me baffled.

Don't see the Pirelli's listed in the size the Fiat requires but DO see the Conti's listed however over on the Tire Rack, Discount tire didn't even HAVE Fiat listed as yet.

sjmst
03-14-2011, 11:43 AM
The Contis are good tires, thought the Pirellis look cool.

https://lh3.googleusercontent.com/-IXK9f70Sgmk/VtjLLOZgliI/AAAAAAAAtKg/Ue9k8gF16-A/s640-Ic42/Fiat_prima_wheel_SPORT.jpg

Probably whatever they have on hand the day the car is built

AgentP
03-14-2011, 01:19 PM
author="sam500">
Okay. First of all, thanks to all for your messages. I feel really fortunate to have the car in my On the drive home from the dealer (5 miles away) I was stopped 3 times by people wanting to know more about the car. It was a little bit crazier that night when I decided to drive up Hollywood Blvd. to my friend's house. Let's just say that with the amount of attention that I was getting, I feel better about my decision to spend the extra money on LoJack for the car.

Anyway, best of luck to all! Hope you can get your cars soon!!


WOW - congratulations on getting your car. I know a lot of people here has expressed frustration because the roll-out of the PEs hasn't gone smooth or that some non-PEs were allowed to be bought and driven off the lot first, but you got to admit the car is still very much a limited edition - very unique and for that reason will hold value. No one in the future is going to know if someone drove off a lot with a non-PE or care - the point is it is unique. And speaking of that, boy, I can't believe all the attention you are getting in the car.... it is making me think about the alarm issue again. Was/is Lojack offered when you order your car or you did this after market? Beautiful pictures!

sam500
03-14-2011, 01:53 PM
AgentP, I was offered the LoJack while I was signing the paperwork at Motor Village, and I looked at some of the discounts I would be getting from my insurance company. Add to that peace of mind, and an extra little deterrent to keep people away from the PE, and I was pretty much sold, considering that Los Angeles isn't all Beverly Hills, and Bel Air. Glad you like the pictures!

Fiat500USA
03-14-2011, 02:32 PM
author="sam500">
Okay. MrJones was right. I am back :) Briefly, at least. Just wanted to share with you guys that I got my Prima Edizione yesterday, and it's very much worth the wait! The car is wonderful, looks great, and gets so many looks and compliments, it's kind of amusing.

The moment I saw it all nice and clean I knew that was my car. I didn't even think of asking to see another color, or a matching bezel, or anything. Cashier's check, trade in, deposit, and out the door. I can't stop smiling.

I might come out of retirement again :) to post some pictures, and maybe a review. So far, I am in love.


Congratulations Sam! Thanks again for sharing and contributing. Love those pics! I wish you many, many happy miles with your new Fiat!

Best regards,
Chris

5*(10)^2
03-14-2011, 03:28 PM
sam, how much did they offer you the lojack? And was installation on the spot or an appt for another day?

unclelaverne
03-14-2011, 03:52 PM
I paid $495 for Lojack and it will be installed when they fix the bumper & mirror Wednesday.

sam500
03-14-2011, 04:38 PM
I have an appointment on friday to install it. I don't remember 100% but $495 sounds about right.

Minuszka
03-14-2011, 10:35 PM
What's with the mirror and the bumper?

PE#454
03-15-2011, 05:33 AM
I read of your delivery experience on the facebook PE wall, and I'm so sorry that it was not the joyful event it should have been. Did they offer any explanation as to how your car received such treatment? It seems like the dealership has a lot of explaining to do, and I would be sure to let Laura Soave know how things were handled.

MrJones
03-15-2011, 08:36 AM
author="sam500">
AgentP, I was offered the LoJack while I was signing the paperwork at Motor Village, and I looked at some of the discounts I would be getting from my insurance company. Add to that peace of mind, and an extra little deterrent to keep people away from the PE, and I was pretty much sold, considering that Los Angeles isn't all Beverly Hills, and Bel Air. Glad you like the pictures!


Hi Sam! I knew you would be back! Hope you're loving your new car.

Forgive my ignorance, but doesn't this car come with an ignition immobilizer? Wouldn't that make LoJack a little redundant? Please explain.

Minuszka
03-15-2011, 08:46 AM
Could the " delivery experience on the facebook PE wall " posted here too, or the link to it?

PE#454
03-15-2011, 09:55 AM
http://www.facebook.com/?sk=lf#!/pages/FIAT-500-Prima-Edizione/184600331550595

"And so it goes from bad to worse. They couldn't find the keys for an hour. Salesman didn't show up. Paperwork problems and last but not least someone ran it into a wall. Back bumper is a chewed up mess and will need body work. Yay. Why did i know this was a bad idea from the start."

sam500
03-15-2011, 01:02 PM
Actually, this is a great question, and one I'm not sure I can answer. What was recommended to me was LoJack early response (or something like that) that is used to track your car within minutes if it is stolen. I have no idea exactly how it works, or if it's redundant with the immobilizer, but was told by my insurance that they will give me an extra safety discount with it. The LoJack website recommends having both, but they are selling the damn things, so I'm not surprised. Now, this car looks nothing like the most stolen cars in the US (civics/accord/camry), and I'm guessing special edition cars are probably harder to "disappear", so maybe that's also an extra deterrent.

However, as the woman put it, this car doesn't exactly blend in (and I've found that to be true, but I won't complain :). I would hate for anything to happen to it!

My appointment is not till friday, so I think I might be able to change my mind yet (though I did sign the contract). Any thoughts?

Gavin
03-15-2011, 01:06 PM
quote: Could the " delivery experience on the facebook PE wall " posted here too, or the link to it?


except Fiat, and well within their rights, has been editing their facebook page...Thad's post on his Prima on a lot 6 miles from his house for 10 days sitting, and my reply about my Prima on lot sitting many many days...well both are gone.

which is fine

but would be hard to link too right now :)

Gavin

sketch
03-15-2011, 01:22 PM
I wouldn't worry too much. People don't steal cars today so they can drive them around, they steal them so they can harvest parts from them. That's why the most-stolen cars are very common ones from 10-15 years ago, the age where owners are eschewing dealerships for cheaper used parts, all Camrys and Civics and Accords. They're also easier to steal when they're older.

5*(10)^2
03-15-2011, 01:28 PM
sam, if you don't mind, I will offer my 2cents on lojack.

I have it in another car. Touch wood but never yet activated it. I actually found the location of the device when I was working on my car a while back. I will refrain from posting the details/tech/specs for obvious reasons.

A buddy of mine has one in his car too and his car was stolen from his driveway a month ago. Unfortunately, the police department couldn't track down this car. LoJack uses RF and one would think that even if the car was hidden in a building structure, it should be activated. But it didn't. The car was found a week later dumped in an alley. No major losses.

Email me if you want to know more.

sketch
03-15-2011, 01:38 PM
What kinds of cars are these?

One of the dads that used to drive the high school carpool had his Sebring stolen. They found it a week later torched in a field. He bought LoJack for the Concorde he bought to replace the Sebring. When the Concorde was stolen, LoJack worked, and they recovered it.

You have to consider, though, that these are late '90s—early '00s Chryslers, which are notoriously easy to "break into" (hardly; you can jimmy their locks with a flat screwdriver and a couple of seconds, apparently) and steal. Immobiliser systems are simply too difficult for most thieves to get around, so while you might end up with a broken window or two (lord knows I have), your car most likely isn't going anywhere.

unclelaverne
03-15-2011, 02:25 PM
The delivery was a less than stellar experience. The 2 salespeople at Motor Village insist on contacting me via FB messaging when they had my phone number. So I finally ended up calling Michael Saturday night and he said be here at 10am Sunday. So I was. He wasn't there. The other salesperson wasn't there either. He tried to set up an appointment later in the day as well but I couldn't respond to his FB message to tell him I already spoke to Michael and handled it. Or did he? lol So a non Fiat person helped me. Later Michael said he wasn't available til 1 but I was welcome to wait in the studio til then. WHAT? Why would you tell me to come at 10 just to wait til 1? whatever.


They couldn't find my car for a half hour. O.k. found it. The keys were not available. Locked in the keybox with no way to get them, lost whatever. I heard 3 different reasons. All I know is no keys for another half hour. O.k. got keys. We will wash it and get it ready for you. Um, wasn't that what you were doing when you had it for the week it sat there? 15 minutes later the salesman comes back. "we have a problem" Your car is damaged. O.k. Lets have it. Someone scrubbed a wall with the rear end. The rear bumper is scraped bad. Top to bottom, all the way around from the side panel to the back and down to the plastic. It's gouged. The side light on the rear passenger side is gouged. The mirror is gouged with deep scratches. They owe me a new key fob since it is a little smashed and gouged on the plastic parts. There are scratches all over the inside. It's basically a mess. Someone seriously manhandled it.


Now if whoever scrubbed the wall didn't mention it because they were afraid to lose their job and they got kids to feed, hey, I'm alright with that. I don't want that to happen so I guess whoever didn't fess up to it had their reasons.


Just make it right and we are square.


All told I was there 4 hours. I had cash and no trade in. Hoped it would be an easy in and out.


Not. So. Much.


PS. I love my car so it's all good. I guess. lol

=================
#315 So Cal

MrJones
03-15-2011, 02:31 PM
Just now getting around to your reply.

I don't see the value in the lojack, personally. I found what others have posted to be interesting.
I look at things differently. If the $ saved on the cost of the insurance over the life of the car is greater than the cost of the lojack--do it. Otherwise, save the money and apply it toward an increased deductible--that will definitely save you money in the long run.

sjmst
03-15-2011, 02:45 PM
Sorry to hear of the delivery nightmare unclelaverne!

Looks like you didn't let it get to you, which is healthy...plus now you have some story to tell!

Anyway, good luck from here on out, and enjoy!

5*(10)^2
03-15-2011, 04:49 PM
Hey Sketch, my friend has a 2005 BMW. Yep. I was shocked too they were able to break in without leaving any marks. The lock cylinder wasn't damaged. The start/stop ignition switch wasn't damaged either. My theory was that my friend left the key in the unlocked car but he assured me his key was in his pocket.

ciddyguy
03-15-2011, 09:50 PM
author="sketch">
I wouldn't worry too much. People don't steal cars today so they can drive them around, they steal them so they can harvest parts from them. That's why the most-stolen cars are very common ones from 10-15 years ago, the age where owners are eschewing dealerships for cheaper used parts, all Camrys and Civics and Accords. They're also easier to steal when they're older.


Indeed, but one thing to remember, most cars built before 1996-1997 didn't have the immobilizer system that became required around that time for virtually ALL cars, even the Fiat has it, has had it since around that time along with everyone else, both in Europe and here. Don't believe the later models are stolen much these days, but definitely those built prior to the immobilizer systems.

Wimbledon
03-16-2011, 10:40 PM
author="sam500">
Now. Pictures.

https://picasaweb.google.com/116487955511388613315/Fiat500PrimaEdizione?authkey=Gv1sRgCO3Uj9fLkP2K-gE&feat=directlink


Thanks for sharing those!

sketch
03-16-2011, 10:47 PM
author="ciddyguy">
Indeed, but one thing to remember, most cars built before 1996-1997 didn't have the immobilizer system that became required around that time for virtually ALL cars, even the Fiat has it, has had it since around that time along with everyone else, both in Europe and here. Don't believe the later models are stolen much these days, but definitely those built prior to the immobilizer systems.


Yep, that too. I meant to say or at least infer that in one of my posts, I think.

ciddyguy
03-16-2011, 11:03 PM
author="sketch">

author="ciddyguy">
Indeed, but one thing to remember, most cars built before 1996-1997 didn't have the immobilizer system that became required around that time for virtually ALL cars, even the Fiat has it, has had it since around that time along with everyone else, both in Europe and here. Don't believe the later models are stolen much these days, but definitely those built prior to the immobilizer systems.

Yep, that too. I meant to say or at least infer that in one of my posts, I think.


And I forgot one lil' exception, that was Chrysler, or so Fox News (now I take what they broadcast as "news" with large unhealthy doses of salt) but Chrysler was late to the immobilizer game, until 2002 or 03 as they ran a story about people either living in or working in East Detroit and drove a Chrysler product, they were very prone to being stolen, by kids as young as 13, many of them using booster seats to see over the wheel. After that point, no problem my Mom's '04 Dodge Stratus has the immobilizer. In fact, GM was one if not the first to go this route when they came out with their set code VATS system in 1986 with that year's corvette, and they used a modified old style key with a little black resister embedded into the key shaft and the ignition key was identified by that and a black plastic head in the shape of the rectangle that had been in use since 1969.


I did a bit of research on this whole immobilizer/key thing last fall when I saw several newer key styles available and it all started a couple of years ago at church when someone dropped their keys on the pew in front of me and it had the key fob integrated onto the key head. Interesting stuff this coded key business.


Enjoy your Prima indeed! http://n3.nabble.com/images/smiley/smiley_beam.gif

Jeff
03-17-2011, 12:12 AM
*"lock" your car's ability to go by using a starter disable switch and putting it in a place where only you can get to it.

Unfortunately, nothing will stop someone from just picking the car up and taking it away if they really want it. We're talking about a twenty thousand dollar car with very little value if it's parted out as there is no current market for those parts.

Drive any enjoy.

*http://www.edmunds.com/car-reviews/top-10/top-10-ways-to-steal-a-car-and-how-to-defend-against-them.html

ciddyguy
03-17-2011, 12:22 AM
author="Jeff">
*"lock" your car's ability to go by using a starter disable switch and putting it in a place where only you can get to it.

Unfortunately, nothing will stop someone from just picking the car up and taking it away if they really want it. We're talking about a twenty thousand dollar car with very little value if it's parted out as there is no current market for those parts.

Drive any enjoy.

*http://www.edmunds.com/car-reviews/top-10/top-10-ways-to-steal-a-car-and-how-to-defend-against-them.html


Virtually ALL cars since the mid 90's have this system, it's called the immobilizer, which does exactly that, if the key doesn't match with what's stored, it will disable the ignition system and uses a coded key to work, standard and now most newer cars made since then are hardly stolen these days, but if you have an older vehicle made before the immobilizer, yeah, a problem, especially if a popular model like Honda Civics or Toyota Camry's.

My truck predates the immobilizer (nor does it have keyless entry or power locks/windows or alarm) and uses the older Ford keys and yet it's not one to be stolen despite plenty of them still around. http://n3.nabble.com/images/smiley/smiley_beam.gif

sketch
03-17-2011, 03:25 AM
author="ciddyguy">
a Chrysler product, they were very prone to being stolen


Yeah, my friend's '95 Lumina had a chip like that, but my friend's dad's '02ish Concorde (the one which had LoJack and was stolen) didn't.

sam500
03-17-2011, 12:35 PM
So is there any consensus? Seems like most people think LoJack isn't exactly necessary with the 500...

Gavin
03-17-2011, 02:51 PM
I wish mine came with lojack pre-installed...then I could have an easier time finding out where she is :)

Gavin

Giallo Edizione
03-17-2011, 03:06 PM
author="sam500">
So is there any consensus? Seems like most people think LoJack isn't exactly necessary with the 500...


My opinionn is Lojack is necessary on a car you cannot easily replace, physically or emotionally, so you really need to get it back. Other than that, if you have an immobilizer security system in the car and even more so if you have an alarm, I don't see the benefit. As I recall in Mass the insurance company gives you 5-10% off comprehensive portion of the policy (not the whole policy) if you have an immobilizer or alarm, and a total of 15% ( an added 5%) if you have a LoJack. This simply does not pay for the Lojack.

I have LoJack on my SRT8 because when it first came out it was a very hot car, and was supposed to be in highly limited numbers and I also bolted a bunch of stuff on, so I wanted to make sure I got it back. ( Of course then Chrysler made 10,000 of them that year and pretty much tanked the value). My other cars are and were pretty much easily replaced.

JMHO

MrJones
03-17-2011, 03:15 PM
Nah. It takes less than 15 min. to strip a car. LoJack will only help you find your stripped out, worthless pile of metal.

Giallo Edizione
03-17-2011, 03:39 PM
author="MrJones">
Nah. It takes less than 15 min. to strip a car. LoJack will only help you find your stripped out, worthless pile of metal.


Think they will leave my exhaust system?http://n3.nabble.com/images/smiley/smiley_cry.gif

sam500
03-18-2011, 02:23 PM
Thanks all for your advice! I called and canceled LoJack, since it seems like with the immobilizer and the alarm system, it would in fact be a bit redundant. You all made some great points, and this just seemed to be the most sensible thing to do.

sjmst
03-18-2011, 02:26 PM
author="sam500">
Thanks all for your advice! I called and canceled LoJack, since it seems like with the immobilizer and the alarm system, it would in fact be a bit redundant. You all made some great points, and this just seemed to be the most sensible thing to do.

Good! Now, where do you live? http://n3.nabble.com/images/smiley/smiley_evil.gif

5*(10)^2
03-18-2011, 06:59 PM
sam,

I picked up mine today. Why is it that the session with any finance manager is so tedious?

He quoted me $595 for the lojack and a plethora of other stuff. I was half-dozing off but swear I heard something about changing my toothbrush for free if I pay a monthly fee of ....

Jim
03-31-2011, 11:57 AM
sketch wrote:
The December date was for the signing of a purchase agreement. There was never any mention of delivery, except with respect to April 30.
then Sam wrote:

Right. The info line always said by April 30th. Fiat can rightly claim they are delivering PE's ahead of schedule, based on that...though Laura did say by mid to late Feb.



There was a requirement to have all the financing done by end of jan, then feb, its now march31 so are we all in breach as of april1? this is just one example of the many false statements and promises made by FIAT.