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View Full Version : Uconnect 5.0 issue after SiriusXM renewal



500X_JML
02-28-2017, 05:18 PM
Has anyone else experienced this? I renewed my SiriusXM subscription this past Sunday and, as of last night, my radio started to lock up, go blank, and restart repeatedly every 3 minutes or so. I found this article in a Jeep Renegade forum for exactly the same condition; this happened on 1/30/17 for Uconnect 5.0 unit owners who currently had a subscription (http://www.jeeprenegadeforum.com/forum/434-problems-issues/73762-audio-system-inactive-unavailable.html). See post #s 43 and 44 in particular. I also experienced the back-up display not turning off, as well as the message regarding the Parking Assist and the Sound System being unavailable. I'm not sure if the Fix should come from SiriusXM, Uconnect, or the dealership. I'm hoping it's not from the dealer as they are a bit far. I sent SiriusXM an e-mail earlier and have yet to get a reply.

5port
02-28-2017, 10:15 PM
Has anyone else experienced this? I renewed my SiriusXM subscription this past Sunday and, as of last night, my radio started to lock up, go blank, and restart repeatedly every 3 minutes or so. I found this article in a Jeep Renegade forum for exactly the same condition; this happened on 1/30/17 for Uconnect 5.0 unit owners who currently had a subscription (http://www.jeeprenegadeforum.com/forum/434-problems-issues/73762-audio-system-inactive-unavailable.html). See post #s 43 and 44 in particular. I also experienced the back-up display not turning off, as well as the message regarding the Parking Assist and the Sound System being unavailable. I'm not sure if the Fix should come from SiriusXM, Uconnect, or the dealership. I'm hoping it's not from the dealer as they are a bit far. I sent SiriusXM an e-mail earlier and have yet to get a reply.





http://www.jeeprenegadeforum.com/forum/434-problems-issues/73762-audio-system-inactive-unavailable.html

Two weeks ago on the day my free Sirius was up my Uconnect 5.0 started downloading the new software (I did not subscribe) and I got the "sound system unavailable" message for about 20 minutes. Once the download was complete all functions came back except Sirius. Its been working normal since so I'm wondering if this glitch is only happening to subscribers as it says on the jeep forum thread. Lets hope it was a software glitch and they need to do an update.