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kringer2
02-15-2017, 09:54 PM
We have a 2014 500L with the DDCT Transmission. Lately we have experienced a few issues with it. Once the transmission smoked at a drive through. We know not to creep along and we go through lots of drive troughs with this car. we use it for work. Of course the dealer could not replicate and since there were no warning light nothing they could do. Later it would not go forward after stopping at a stop sign. it sat for about 10 seconds. it was cold so we dismissed it. Now just this week we were on the highway going 70 mph when the car slowed to 63 mph and would not go any faster for about a minute then it went back to 70 mph. Called the dealer and guess what - no warning lights so nothing they can do. Imagine that. Gone is the day of actual diagnostic work. They also said all of our software is up to date, I doubt they actually checked. So now we are stuck driving a car that may or may not be able to keep up with the flow of traffic on the highway, may or may not smoke the clutch, and/or may or may not move from a stop sign/light.

We have 43,000 miles on the car.

Thanks for reading my mini rant.

May main question does anyone know what the latest software version is for the DDCT Transmission.

Mine is UF070O7O dated 28/10/14. Is there a newer version?

bryanintowson
02-16-2017, 09:27 AM
That seems a pretty old software version.

FiatCares
02-16-2017, 02:55 PM
We have a 2014 500L with the DDCT Transmission. Lately we have experienced a few issues with it. Once the transmission smoked at a drive through. We know not to creep along and we go through lots of drive troughs with this car. we use it for work. Of course the dealer could not replicate and since there were no warning light nothing they could do. Later it would not go forward after stopping at a stop sign. it sat for about 10 seconds. it was cold so we dismissed it. Now just this week we were on the highway going 70 mph when the car slowed to 63 mph and would not go any faster for about a minute then it went back to 70 mph. Called the dealer and guess what - no warning lights so nothing they can do. Imagine that. Gone is the day of actual diagnostic work. They also said all of our software is up to date, I doubt they actually checked. So now we are stuck driving a car that may or may not be able to keep up with the flow of traffic on the highway, may or may not smoke the clutch, and/or may or may not move from a stop sign/light.

We have 43,000 miles on the car.

Thanks for reading my mini rant.

May main question does anyone know what the latest software version is for the DDCT Transmission.

Mine is UF070O7O dated 28/10/14. Is there a newer version?

Hi kringer2,

I can certainly check to see any TSBs for transmission flashes that may be available for your vehicle after the date you provided, just to confirm if that might be a solution. Please send a PM with your VIN if I can help.

Kori
Fiat Social Care Specialist

MJAB
02-16-2017, 08:12 PM
One source of problem can be the brake pedal switch, it is a double switch that give the signal for rear brake stop lights and for the transmission to know if the driver is in stop position (= doesn't want to move the car holding the car using the brake pedal).
That signal is used to open the clutch after n seconds stopped.

kringer2
02-18-2017, 10:41 AM
Hi kringer2,

I can certainly check to see any TSBs for transmission flashes that may be available for your vehicle after the date you provided, just to confirm if that might be a solution. Please send a PM with your VIN if I can help.

Kori
Fiat Social Care Specialist


PM Sent - thanks for checking.

kringer2
02-18-2017, 10:44 AM
One source of problem can be the brake pedal switch, it is a double switch that give the signal for rear brake stop lights and for the transmission to know if the driver is in stop position (= doesn't want to move the car holding the car using the brake pedal).
That signal is used to open the clutch after n seconds stopped.

Thanks, it would be nice if the "studio" would even check the car out. I don't think Fiats are important to them. The service is shared with a Lincoln dealer. They get a lot of Fords in there too. I just hope the issue is figured out before the warranty expires.

kringer2
02-22-2017, 09:53 PM
Well is started to get hot again while in a line. My wife then started to put it in park (i told her neutral would be ok) then when she had to move again she said it made a grinding noise and the car would physically jolt when she put it back in gear. Normally this is a smooth jolt free experience. We have not called the dealer yet because the car has been on the road a lot, we use it for work and travel 6 states in the midwest. Still no light so I have a guess as to what the dealer will say. No light nothing we can do. I'll let you know how it goes.
I did hear back on this forum from Fiat Cares and there may be a TSB for some updated programming but it looks to be just engine related. I will have the dealer check to see if we are in fact up to date.
getting close on being out of warranty and getting worried.

NUMBER: 18-033-15 REV. A
GROUP: Vehicle Performance
DATE: December 05, 2015

SUBJECT:
Flash: 1.4L Powertrain Diagnostic And System Improvements
OVERVIEW:
This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest
available software.

SYMPTOM/CONDITION:
**A small number of customers may experience a Malfunction Indicator Lamp (MIL)
illumination. Upon further investigation the technician may find that one or more of the
following Diagnostic Trouble Codes (DTCs) stored in the PCM:
P1128 - Closed Loop Fueling Not Achieved.**
P1524 - Oil Pressure out of range - Camshaft advance/retard disabled.
P113D - O2 Sensor 1/1 Slow Response.
**In addition, some customers may experience one or more of the following conditions:
Engine cranks but sounds like it has no compression.
Ticking noise from the engine, at idle.**
Long crank times on engine start up.

Joe's 500L
02-22-2017, 10:46 PM
I would get it to a Fiat Studio...if you are traveling six states, that should not be a problem. I have a 2014 500L with the DCT. There was an update for the transmission back in Oct 16.....it was not a released TSB or recall, but it addressed shifting issues and fixed my problem. You can view my posts, for details. The computer, even if it corrects itself, will have stored information the techs can look at.

Good luck!

kringer2
02-27-2017, 11:16 PM
Well we called our local and only Fiat Service - they share service with Lincoln. No warning lights they have no interest in even testing the car out or making sure we have the most up to date software. I wish this was a leased car then at the first sign of trouble, like the smell of a burning clutch we would just let the thing burn until a light comes on. Instead we remove the car to a safe place and let it cool down, that sure is convenient.
I need some help from Fiat here.
Can we take it to a FCA dealer like a Dodge/Ram? The current dealer facility was not interested in performing warranty work on my Lincoln when I took it to them so I took it to a Ford dealer that was more than happy to service my truck twice under warranty. I did not buy the car from this studio but since the one we did buy it from has closed I have no choice anymore.
We do like this car but it needs to be reliable and one we can trust. I'm losing trust and my appreciation for the Fiat brand. I need some help here. We drive about 30k last year in this car. Warranty just about out. I bet when that expires the Lincoln dealer will look at it then.

bryanintowson
02-28-2017, 09:38 AM
I don't mean to be dense here but are you keeping the car in gear in drive thru lines? A DDCT should be shifted into neutral when not in motion.

FiatCares
02-28-2017, 12:20 PM
Well we called our local and only Fiat Service - they share service with Lincoln. No warning lights they have no interest in even testing the car out or making sure we have the most up to date software. I wish this was a leased car then at the first sign of trouble, like the smell of a burning clutch we would just let the thing burn until a light comes on. Instead we remove the car to a safe place and let it cool down, that sure is convenient.
I need some help from Fiat here.
Can we take it to a FCA dealer like a Dodge/Ram? The current dealer facility was not interested in performing warranty work on my Lincoln when I took it to them so I took it to a Ford dealer that was more than happy to service my truck twice under warranty. I did not buy the car from this studio but since the one we did buy it from has closed I have no choice anymore.
We do like this car but it needs to be reliable and one we can trust. I'm losing trust and my appreciation for the Fiat brand. I need some help here. We drive about 30k last year in this car. Warranty just about out. I bet when that expires the Lincoln dealer will look at it then.

Hi kringer2,

You can use http://www.fiatusa.com/en/find-dealer/ and enter your zip code--this will pull up all of the available Studios in your area, but will also pull any CDJR dealerships that are certified with Fiat technicians. Unfortunately not every dealership has that capability, but this will give you an idea of what is in your area.

Kori
Fiat Social Care Specialist

kringer2
02-28-2017, 10:45 PM
I don't mean to be dense here but are you keeping the car in gear in drive thru lines? A DDCT should be shifted into neutral when not in motion.

I have read that before, and that is what we are doing now. Where is that in the owners manual? When the car comes to a stop the computer is supposed to engage the clutch to prevent this. Also we have driven over 30k on this car and it just started doing this 3 thousand miles ago. Also what would cause the car not to go after a stop sign and to slow from 70 to 62 fro about a minute then resume 70?

kringer2
02-28-2017, 10:54 PM
Hi kringer2,

You can use http://www.fiatusa.com/en/find-dealer/ and enter your zip code--this will pull up all of the available Studios in your area, but will also pull any CDJR dealerships that are certified with Fiat technicians. Unfortunately not every dealership has that capability, but this will give you an idea of what is in your area.

Kori
Fiat Social Care Specialist


Thanks, please remove the Fiat Studio in Overland Park. It is gone. We were towed there once, then had to be towed to another dealer and pay for it out of our pocket, Fiat did reimburse us, still a pain. and already reported this 2 months ago. This is frustrating that it still shows up. It was here, this is where we bought the car. Below is a picture of the "Fiat Dealer" today.
What does it take to have the only dealer hear our home to look at our car?
http://www.fiat500usaforum.com/attachment.php?attachmentid=25748&stc=1

FiatCares
03-01-2017, 11:10 AM
Thanks, please remove the Fiat Studio in Overland Park. It is gone. We were towed there once, then had to be towed to another dealer and pay for it out of our pocket, Fiat did reimburse us, still a pain. and already reported this 2 months ago. This is frustrating that it still shows up. It was here, this is where we bought the car. Below is a picture of the "Fiat Dealer" today.
What does it take to have the only dealer hear our home to look at our car?

I'm sorry about the confusion with the Studio. I called the number for Overland Park and it directs you to the Northtowne Studio in Kansas City, MO, for service, so I've asked the Fiat team to look in to the information we're presenting on the website and internally. Fiat is also working on certifying technicians for dealerships, but this is a process that unfortunately takes time. Is Northtowne a possibility at all for you?

Kori
Fiat Social Care Specialist

kringer2
03-01-2017, 02:02 PM
Thanks Kori, Northtown is the dealer I'm trying to go to. It is shared with the Lincoln dealer. This is where it was looked at once, drove it around but no light nothing they could do. Now they won't even look at it again without a check light on.