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Providence
04-17-2016, 03:14 PM
I've responded to other threads about this, but wanted to start a new one. I have a 2014 500L Trekking. I got a new transmission before the car hit 10,000 miles and then another new transmission before 20,000 miles. I just met another 2014 500L owner who had one new transmission as well, but no resolution. Anyone have luck with either Lemon Law or with getting Fiat to completely replace the car without having to buy a new one. While my car is still under warranty, having it continually break down and sit in the shop is not my idea of a resolution. I know all about the transmission recalls and assembly issues, but I want to know about the resolutions. THANKS

Trunkout
04-17-2016, 03:34 PM
FiatCares will most likely see this Monday.
Just hold tight sounds like you got a good case.

Providence
04-17-2016, 05:04 PM
FiatCares will most likely see this Monday.
Just hold tight sounds like you got a good case.

Thanks, would love to work it out with FiatCares, but when I called Fiat corp they told me to refer to the info my glove box or go to third party arbitration. Others hired lawyers and are suing. So, it seems like they don't want to work it out. Was also told because they fixed the problem that's it.

Trunkout
04-17-2016, 06:55 PM
Patience, grasshopper.

Shawnb
04-17-2016, 06:56 PM
Thanks, would love to work it out with FiatCares, but when I called Fiat corp they told me to refer to the info my glove box or go to third party arbitration. Others hired lawyers and are suing. So, it seems like they don't want to work it out. Was also told because they fixed the problem that's it.


I did the arbitration thing, because that's what fiat suggested. I had a great case too and it was denied. I should have just hired a lawyer from the start. I would suggest just getting a lawyer involved if Fiat isn't stepping up.

Three weeks out of warranty I was on the hook for a motor replacement, when all throughout the past year I complained of loss of power, coolant loss, etc.

Real bummer

Good luck

Providence
04-18-2016, 09:44 AM
I did the arbitration thing, because that's what fiat suggested. I had a great case too and it was denied. I should have just hired a lawyer from the start. I would suggest just getting a lawyer involved if Fiat isn't stepping up.

Three weeks out of warranty I was on the hook for a motor replacement, when all throughout the past year I complained of loss of power, coolant loss, etc.

Real bummer

Good luck

Yep, that is my major concern. I imagine the only reason they suggest arbitration is because the always win no matter what. Thanks

FiatCares
04-18-2016, 12:46 PM
I've responded to other threads about this, but wanted to start a new one. I have a 2014 500L Trekking. I got a new transmission before the car hit 10,000 miles and then another new transmission before 20,000 miles. I just met another 2014 500L owner who had one new transmission as well, but no resolution. Anyone have luck with either Lemon Law or with getting Fiat to completely replace the car without having to buy a new one. While my car is still under warranty, having it continually break down and sit in the shop is not my idea of a resolution. I know all about the transmission recalls and assembly issues, but I want to know about the resolutions. THANKS

I’m sorry to hear this! Can you PM either your VIN or a case number?

Kori
Fiat Social Care Specialist

Providence
04-18-2016, 08:10 PM
I’m sorry to hear this! Can you PM either your VIN or a case number?

Kori
Fiat Social Care Specialist

Sent you a PM

cinquecintoadesso
05-02-2016, 02:28 AM
First, let me introduce myself, from the spring of 1974 to the fall of 1980 I worked as a Fiat mechanic (hey, mechanic was what we were called in the stone ages) here in Dallas Texas. I enjoy all things Italian and have owned many 124 Spyders and Coupes along with a Lancia Zagato Spyder and 1965 Pininfarina 1600S Spyder with the OSCA engine. To say I enjoy Fiats and Italy is an understatement. I got to be stationed in Vicenza, about thirty miles from Venice, from 1968 to 1969 and worked on cars owned by officers to pay for my weekends in Venice and Florence. I was sad to see Fiat leave the USA in 1981 but hoped they would return, their return with just the 500 was a mixed blessing. I was glad to see them here but with only one model meant a Very limited market.

When the 500L was introduced I got one of the first 2014 Easies with the six speed manual transmissions( I don't care for automatics ). The car was everything I hoped it would be but it had a strange "groan" in reverse backing up an incline. I talked to the dealer about it but they claimed they could not reproduce the noise. I had no other problems with the car, got 38 to 41 MPG on the road and 33 to 36 in town with freeway mileage. This year I noticed that in second gear acceleration the engine seamed to hunt for the throttle position but not the other gears so I took the car it to Dallas Fiat to see if the computer needed to be remapped or updated. Their main technician was at school but the computer was updated (flashed) and I went my way with the engine running smoother. Two weeks later the "hunting" returned so I returned to Dallas Fiat as their main Tech was now there. He went on a test drive and heard the "groan" and I found myself in a two door 500 as I was told I needed a transmission.

My problem with the "groan" ended with more than a month in the loaner and a "new" transmission, flywheel and clutch disc replacement. After two weeks and less than 500 miles I started hearing differential bearing noise. I have the habit of putting the transmission in neutral at stops to reduce T/O bearing problems and noticed gear clatter was present, so much for a "new" transmission, gear clatter comes from high mileage transmissions, back to Fiat Dallas I go.

Another Loaner, this time a 2015 500L Trekking with the "Twin Clutch Automatic" and other than the reduction of MPG I liked the smooth shifting. Again the car was in the shop for about a month or more (time flies when you're having fun) and told my car was ready with another "new" transmission. As I drove from the dealer the differential bearing noise was as loud as when I brought it in but I had to have the car for the next week so I kept going and called to bring it back the following week. Now the "groan" is back and the gear clatter in neutral is getting louder. I have no clue what is going on between Fiat and Fiat Dallas but I'm to the point that if they will pull the trans, give me the parts I'll rebuild the transmission myself and know it is done right but I don't think that will happen. Fiat Dallas has been very nice and friendly even printing out the parts manual of the transmission so I could see what was inside. I have no beef with them as dealerships do not rebuild transmissions anymore I'm told so whoever is doing the transmission work needs to go back to school.

Since1958
05-29-2016, 02:04 PM
Hey, friend, I'm a 58 year veteran of FIAT ownership now driving my #17. I've got more than a million miles beneath my butt in them and even during the "dry spell" I was driving Yugos, EXCELLENT, trouble-free derivatives of the 128. Like any FIAT, Yugos require regular, prescribed maintenance. Both of ours went 110K+ with no gripes, no valve adjustments, no clutches, etc. That's what I'd call "perfect" service and, like all FIATs, fun to drive.

OK, 'nuff 'bout me. I'm on my second New 500. When we went shopping in '11, my wife said I should get an automatic as I'm getting too old (76 then) to shift gears. Well, it wasn't bad but that Japanese gearbox had its own ideas as to when it should shift and I didn't agree most of the time. I groused about it for two years and she finally relented and said to go out and get an stick!

My '13 Pop now has 25K+ on it and has groaned in reverse since day one. I attribute it to a high frequency clutch chatter. You see, I back up a slight grade into my garage in order to have more room on the driver's side of both her Focus (not bad but no way a FIAT!) and my "Cinquino." If the groan starts, I can usually stop it by fine-tuninging-- on the fly-- either/both clutch and throttle.

Give it a try and I'm sure you can find some combo which eliminates it. Yes, it shouldn't be there but it doesn't appear to be devouring the clutch-- I keep a check on the joint clutch/brake master cylinder's fluid level and it hasn't gone down more than what I'd expect with break wear-- so I live with it. I'm just perplexed as to why it's only in reverse. Curious.

cinquecintoadesso
06-02-2016, 05:41 PM
Hey, friend, I'm a 58 year veteran of FIAT ownership now driving my #17. I've got more than a million miles beneath my butt in them and even during the "dry spell" I was driving Yugos, EXCELLENT, trouble-free derivatives of the 128. Like any FIAT, Yugos require regular, prescribed maintenance. Both of ours went 110K+ with no gripes, no valve adjustments, no clutches, etc. That's what I'd call "perfect" service and, like all FIATs, fun to drive.

OK, 'nuff 'bout me. I'm on my second New 500. When we went shopping in '11, my wife said I should get an automatic as I'm getting too old (76 then) to shift gears. Well, it wasn't bad but that Japanese gearbox had its own ideas as to when it should shift and I didn't agree most of the time. I groused about it for two years and she finally relented and said to go out and get an stick!

My '13 Pop now has 25K+ on it and has groaned in reverse since day one. I attribute it to a high frequency clutch chatter. You see, I back up a slight grade into my garage in order to have more room on the driver's side of both her Focus (not bad but no way a FIAT!) and my "Cinquino." If the groan starts, I can usually stop it by fine-tuninging-- on the fly-- either/both clutch and throttle.

Give it a try and I'm sure you can find some combo which eliminates it. Yes, it shouldn't be there but it doesn't appear to be devouring the clutch-- I keep a check on the joint clutch/brake master cylinder's fluid level and it hasn't gone down more than what I'd expect with break wear-- so I live with it. I'm just perplexed as to why it's only in reverse. Curious.

I have no idea why the groan happens other that it's the clutch, if I fully in gauge the clutch backing up a hill the groan is not there. My 500L easy also groaned from day one but other than that I had no problems till the transmission was changed at 28,500 miles on it. There is an updated clutch that is suppose to fix the problem but the one they put in mine must not have been a "groan fixer". I vacationed in Italy for three weeks in 2005 & 2010 renting a diesel Punto in 05 and a diesel Lancia Musa in 2010, drove both cars about 2,600 miles each with NO problems with the transmission or engine. I'm shocked at the number of transmission problems I've read about in this blog, I've bought a different gear oil for the next transmission to see if the bearing problems go away. The dual clutch "automatic" trans over heating may be helped with the Royal Purple 75/90 weight oil I'm putting in mine....when it comes in! Good to "hear" from another Fiat die hard (they're just neat cars to drive...sorry over priced BMW) and I do hope they bring over the Punto Evo with the 1600 diesel, great mileage and fun to drive.