melchioe
12-27-2014, 02:11 PM
I recently (Monday December 23, 2014) purchased a 500L Trekker. It's been driven twice, once about 5 miles on Christmas Day, and now I'm on the second drive, a 500 mile trip through rural Indiana. If you've driven through there, you'll understand why I wanted to use the SD card for music.
I got an SD card ready last night (64GB, I'll go more into that later, don't jump to conclusions...), formatted it to FAT32 (the exfat it came with didn't appear to work), and tested it out. It worked great in the garage. We got out on the road this morning, and the SDcard option in the media hub screen was greyed out. I tried ejecting the card, putting it back in, turning off the radio unit, all to no avail. Assuming that the card was not working properly, I decided that since I had a lightning cable with me, and an iPhone, and all of the music I wanted was on the iPhone, I'd just use that. Silly me.
The USB option in the media hub screen was also greyed out. I tried the Bluetooth streaming option, and it didn't work either - not greyed out, but it would not let me either see or choose music. By then, the SD card option was no longer greyed out, but it still would not admit there were any files there.
I then got out another SD card that was smaller and slower, since I found something that said only SD card 32GB and smaller, and class 2-8 would work. Class 10 and faster are not recommended. From Chrysler on the uconnect: "Anything higher than a "Class 8" has a transfer rate that is too fast for our systems to recognize." That seems a little odd, but when in Rome... While this is not a Chrysler vehicle, I still thought it was worth following, so I used an 8GB class 4 PNY SDHC that happens to be specifically listed among the Chrysler compatible cards. Same result. Oh, and the files I'm using are all MP3. (For the safety conscious readers, I was riding in the passenger seat while SWMBO was driving. Less arguments when she drives...)
After browsing for a while on this forum and other places on the Internet, I called Fiat. The very nice person on the other end, after doing some research (3 different holds at about 4 minutes each) told me it was either a bad SD card or the uconnect 6.5 was not compatible with the new iPhone software, and suggested I download the newest version of uconnect software, 13.49.0. I looked at the uconnect settings, and that is the version already installed. I thanked her and told her I'd contact my dealer. This is an abbreviated version of what I did, since it took the entire 4 hours from home to Lebanon, IN.
We then stopped for some food (Steak n Shake in Lebanon, IN - delicious. I had the Frisco melt...), and when we got back in the car, all of a sudden the USB connection and the SD card both worked. I rejoiced, thinking all was well. I didn't test the Bluetooth.
Of course, since I am posting, all was not well. We got gas (28.5 MPG on the first tank, not bad), and after starting it up again, it was back to its old tricks.
I called my sales guy (since its a Saturday, service is closed, natch.). He said he'd call his Fiat rep. When he got back to me, he said neither of them had ever heard of this. I've seen several posts on this forum that appear to be similar. Any ideas on what's going on?
I'm going to call early Monday to book a service appointment. Any ideas what I can tell them to look for, or anyone who's gotten this fixed have anything to say?
Thanks!
I got an SD card ready last night (64GB, I'll go more into that later, don't jump to conclusions...), formatted it to FAT32 (the exfat it came with didn't appear to work), and tested it out. It worked great in the garage. We got out on the road this morning, and the SDcard option in the media hub screen was greyed out. I tried ejecting the card, putting it back in, turning off the radio unit, all to no avail. Assuming that the card was not working properly, I decided that since I had a lightning cable with me, and an iPhone, and all of the music I wanted was on the iPhone, I'd just use that. Silly me.
The USB option in the media hub screen was also greyed out. I tried the Bluetooth streaming option, and it didn't work either - not greyed out, but it would not let me either see or choose music. By then, the SD card option was no longer greyed out, but it still would not admit there were any files there.
I then got out another SD card that was smaller and slower, since I found something that said only SD card 32GB and smaller, and class 2-8 would work. Class 10 and faster are not recommended. From Chrysler on the uconnect: "Anything higher than a "Class 8" has a transfer rate that is too fast for our systems to recognize." That seems a little odd, but when in Rome... While this is not a Chrysler vehicle, I still thought it was worth following, so I used an 8GB class 4 PNY SDHC that happens to be specifically listed among the Chrysler compatible cards. Same result. Oh, and the files I'm using are all MP3. (For the safety conscious readers, I was riding in the passenger seat while SWMBO was driving. Less arguments when she drives...)
After browsing for a while on this forum and other places on the Internet, I called Fiat. The very nice person on the other end, after doing some research (3 different holds at about 4 minutes each) told me it was either a bad SD card or the uconnect 6.5 was not compatible with the new iPhone software, and suggested I download the newest version of uconnect software, 13.49.0. I looked at the uconnect settings, and that is the version already installed. I thanked her and told her I'd contact my dealer. This is an abbreviated version of what I did, since it took the entire 4 hours from home to Lebanon, IN.
We then stopped for some food (Steak n Shake in Lebanon, IN - delicious. I had the Frisco melt...), and when we got back in the car, all of a sudden the USB connection and the SD card both worked. I rejoiced, thinking all was well. I didn't test the Bluetooth.
Of course, since I am posting, all was not well. We got gas (28.5 MPG on the first tank, not bad), and after starting it up again, it was back to its old tricks.
I called my sales guy (since its a Saturday, service is closed, natch.). He said he'd call his Fiat rep. When he got back to me, he said neither of them had ever heard of this. I've seen several posts on this forum that appear to be similar. Any ideas on what's going on?
I'm going to call early Monday to book a service appointment. Any ideas what I can tell them to look for, or anyone who's gotten this fixed have anything to say?
Thanks!