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Jono
10-30-2013, 12:50 AM
My first oil change is due, not sure whether to go to the dealership (read some horror stories on here) or somewhere like 500 madness where may not get any software updates? Not in a position to do it myself, what do you think? Thanks in advance.

ScorpionSkins.com
10-30-2013, 01:02 AM
I am one of those who had a negative experience to share in regards to my first oil change (They drained the oil cold, essentially leaving a good quarter of the old oil in there) and scratched up my windshield wiper fluid reservoir in the process (probably in an attempt to avoid removing the turbo inlet tubing to access the filter housing).

It comes down to either trusting your dealer or not. I have friends who work in the dealership industry, speaking of oil changes which consist of non-replacement of the filter, or swapping the used oil with more used oil...I also know of many honest dealerships and mechanics who would never consider doing such a thing.

I'd like to believe these horror stories are more-so rare occurrences than the norm. The best advice (if you're paranoid) I can give you is to take photos of the dipstick and engine bay filter area before the oil change, and then again after to compare the quality of your service. If you are unsatisfied with the results, you confront the service manager, and if that doesn't resolve things, you know you have corporate and legal avenues to pursue afterwards.

The best bit of advice I can give otherwise is to choose a dealership or mechanic where you have the vehicle in full view while it is being worked on. It'll give you peace of mind and encourage accountability on the mechanics part.

One valid point that many people forget is that you're not obligated to perform your oil changes OR maintenance check-ups at a Fiat dealership. A reputable mechanics shop who is willing to properly note the service, mileage and manufacturer approved components/fluids used on your receipt will still satisfy the warranty guidelines. You can feel free to verify this information for yourself with a Fiat representative, but this is the information I was given.

djhace
10-30-2013, 01:08 AM
My first oil change is due, not sure whether to go to the dealership (read some horror stories on here) or somewhere like 500 madness where may not get any software updates? Not in a position to do it myself, what do you think? Thanks in advance.

i have heard good things about Sierra Fiat of Duarte www.fiatusaofduarte.com

changed my breakpads at O.C Fiat. looks like they did a good job. 45 mins. on a saturday. :-)

My oil changes at Kearny Mesa Fiat. due to that i am down in S.D. They uses AMSOIL. Though, one buddy got Valvoline in his. lol.

Abarth Phreak
10-30-2013, 01:55 AM
I am one of those who had a negative experience to share in regards to my first oil change (They drained the oil cold, essentially leaving a good quarter of the old oil in there) and scratched up my windshield wiper fluid reservoir in the process (probably in an attempt to avoid removing the turbo inlet tubing to access the filter housing).

It comes down to either trusting your dealer or not. I have friends who work in the dealership industry, speaking of oil changes which consist of non-replacement of the filter, or swapping the used oil with more used oil...I also know of many honest dealerships and mechanics who would never consider doing such a thing.

I'd like to believe these horror stories are more-so rare occurrences than the norm. The best advice (if you're paranoid) I can give you is to take photos of the dipstick and engine bay filter area before the oil change, and then again after to compare the quality of your service. If you are unsatisfied with the results, you confront the service manager, and if that doesn't resolve things, you know you have corporate and legal avenues to pursue afterwards.

The best bit of advice I can give otherwise is to choose a dealership or mechanic where you have the vehicle in full view while it is being worked on. It'll give you peace of mind and encourage accountability on the mechanics part.

One valid point that many people forget is that you're not obligated to perform your oil changes OR maintenance check-ups at a Fiat dealership. A reputable mechanics shop who is willing to properly note the service, mileage and manufacturer approved components/fluids used on your receipt will still satisfy the warranty guidelines. You can feel free to verify this information for yourself with a Fiat representative, but this is the information I was given.

5w-40 is not thicker when cold, just FYI. So if they left 1/4 in there it was a different reason. (really, one whole quart was left?? Rookies!) It is actually thicker at operating temperatures when the polymers bind different and "Stick" to the lube points better (40). The 5w is the cold temperature and is needed in turbo cars that are oil cooled to flow faster at initial start-up. I was running 0w-50 in my SRT for my big turbo set-up.

It is vital to build a relationship with your dealer to earn trust. Also, you have every right to ask to inspect the old parts to look at them and also verify the work. I watch mechanics like a hawk when I can. Especially tightening lugs and the oil drain plugs and filter threads.

For more information: "Magnusson Moss Act" for performing your own services and also aftermarket parts. Yes, you can always have service performed by a qualified person and maintain warranty if documented. You are qualified if you can understand the basic mechanics of an oil change and are familiar with the materials and tools to perform it.

To the OP: If you are comfortable with 500 Madness...take it to them. They know the car well, plus a cool store while you wait...:clap:

ScorpionSkins.com
10-30-2013, 02:20 AM
5w-40 is not thicker when cold, just FYI. So if they left 1/4 in there it was a different reason. (really, one whole quart was left?? Rookies!) It is actually thicker at operating temperatures when the polymers bind different and "Stick" to the lube points better (40). The 5w is the cold temperature and is needed in turbo cars that are oil cooled to flow faster at initial start-up. I was running 0w-50 in my SRT for my big turbo set-up.

Thanks for the technical info! To further elaborate, they left the car sitting in the lot for three and a half hours after my scheduled appointment time before they bothered rolling it into the garage to perform the drain. As far as what little technical knowledge I have, I've always been taught it's more effective to drain the oil hot as the contaminants have been properly circulated and suspended as opposed to draining cold. There's also many that would argue warm oil drains faster, but I see your point (I've seen this argument go on for days on bobistheoilguy!). I don't believe my vehicle was given enough time to thoroughly drain regardless.

The oil change took nearly 4 hours. Three and a half hours of waiting and 15 minutes of rushed service. Not the standard I'd expect from a dealership, much less one with the Fiat name.

djhace
10-30-2013, 02:36 AM
The oil change took nearly 4 hours. Three and a half hours of waiting and 15 minutes of rushed service. Not the standard I'd expect from a dealership, much less one with the Fiat name.

woo...that's crazy.

stratofortress
10-30-2013, 02:36 AM
changed my breakpads at O.C Fiat. looks like they did a good job. 45 mins. on a saturday. :-)Bought and had my 1st oil change done @ OC FIAT. Can't complain, but won't be using them again since they're terrible at returning calls and don't care about warranty stuff (stretched seats, rattles, etc.).

Had a horrid customer service experience with South Bay (on a minor issue) but I have an inside line to the GM now so I'm gonna try them one more time.

Would help if you provided your whereabouts in SoCal...it's a big region ;)

jguerdat
10-30-2013, 07:44 AM
It obviously depends on the specific service department/mechanic and that includes the home variety. I've changed my own oil for eons but am currently allowing the local dealership handle oil changes. They are aware of the need for full synthetic without being told and charge only minimally what it would cost for me to buy my own supplies and do it myself. Since I have an appointment, it's done while the engine is still at least warm (actually, except in cold weather, 3 hours later isn't going to allow the engine to get down to ambient temps).

You pays your money and you takes your choice. It's worthwhile for me to have the dealer do it but you have to do your own research to determine whether it's good for you.

Guest
10-30-2013, 07:56 AM
Ive had all 5 of my oil changes done at a local quick lube place, Mr Lube. They use Mopar filters and either Mobil 1 or Castrol Syntec Edge. I like it as I can sit and watch them from the drivers seat and see everything they do! It cost CAD$100 and yesterday when I had it done last I had a coupon for free wipers ($45 value!). Its funny as they all groan when I drive in as theyre not too delighted to squeeze in there for the filter, twice the guy has cut himself - but the manager insists on doing it himself. Its great to fire it up in the small 3 bay shop afterwards and watch the other drivers sh*t themselves! They only use bottled oil and open each quart right there so I see how much goes in.

Oh, I changed my own spark plugs last weekend too saving quite a bit. Took just under a half hour and was very straight forward, apart from removing a hose situated over two of the coilpacks. Car runs smoother and picks up a little better too ;)

Jono
10-30-2013, 12:43 PM
Bought and had my 1st oil change done @ OC FIAT. Can't complain, but won't be using them again since they're terrible at returning calls and don't care about warranty stuff (stretched seats, rattles, etc.).

Had a horrid customer service experience with South Bay (on a minor issue) but I have an inside line to the GM now so I'm gonna try them one more time.

Would help if you provided your whereabouts in SoCal...it's a big region ;)


I am in the South Bay, so realistically my choices are Santa Monica, South Bay and 500 Madness, I am leaning toward 500 Madness, unless someones had a good experience in Santa Monica (even though its a right PIA to get too)? Thank you all for your replies

redred
10-30-2013, 01:38 PM
I've read very, very good reviews about Santa Monica. Don't know much about South Bay at all. 500 Madness did my first oil change. Perfectly adequate job, but very expensive.

Since I keep ALL of my paperwork for this car, I will give you a breakdown of what I was charged and you can make your decision from there.

Oil Filter Cartridge - Genuine North America Version $7.99
Motor Oil - 5W40 Synthetic $58.00
Labor - Oil Change $84.99
Waste Disposal Fee $8.99

TOTAL: $159.97 + 8.75% tax = $173.97

djhace
10-30-2013, 01:48 PM
Oil Filter Cartridge - Genuine North America Version $7.99
Motor Oil - 5W40 Synthetic $58.00
Labor - Oil Change $84.99
Waste Disposal Fee $8.99

TOTAL: $159.97 + 8.75% tax = $173.97

Dang, they charge you a full hour of work.

If they would had told me $170 for a oil change i would GIVE THEM THE BIRD! lol.

zyxelenator
10-30-2013, 03:00 PM
Buy a marine electric oil vacuum pump (around 40$ good one on amazon), filter at dealer $8, m1 0w-40 oil at Walmart, less than $25 for 5qt and do it in 20mins with almost no mess. $72 total so far. You will also need ratchet, exdender and 24mm socket if you don't have them. It pretty easy do to all from top side. And yes, pump sucks out almost all oil, when I changed, I got very close to full 4qt in my jug. If you buy all that next oil changes will cost you around $33, not counting m1 rebates

n00dle
10-30-2013, 03:04 PM
I've read very, very good reviews about Santa Monica. Don't know much about South Bay at all. 500 Madness did my first oil change. Perfectly adequate job, but very expensive.

Since I keep ALL of my paperwork for this car, I will give you a breakdown of what I was charged and you can make your decision from there.

Oil Filter Cartridge - Genuine North America Version $7.99
Motor Oil - 5W40 Synthetic $58.00
Labor - Oil Change $84.99
Waste Disposal Fee $8.99

TOTAL: $159.97 + 8.75% tax = $173.97

That's expensive, due to the labor fee IMO. Labor shouldn't have been taxed either. http://www.taxes.ca.gov/Sales_and_Use_Tax/WhatsTaxable.shtml

redred
10-30-2013, 03:24 PM
That's expensive, due to the labor fee IMO. Labor shouldn't have been taxed either. http://www.taxes.ca.gov/Sales_and_Use_Tax/WhatsTaxable.shtml

The labor may not have been. There were other items on the bill, so there was taxes charged. Just not sure if it all was. Either way, even if nothing was taxed, $160 is a little pricey for an oil change

redred
10-30-2013, 03:25 PM
and 24mm socket if you don't have them.

I believe the filter requires a 27mm socket

Jono
10-30-2013, 03:39 PM
I've read very, very good reviews about Santa Monica. Don't know much about South Bay at all. 500 Madness did my first oil change. Perfectly adequate job, but very expensive.

Since I keep ALL of my paperwork for this car, I will give you a breakdown of what I was charged and you can make your decision from there.

Oil Filter Cartridge - Genuine North America Version $7.99
Motor Oil - 5W40 Synthetic $58.00
Labor - Oil Change $84.99
Waste Disposal Fee $8.99

TOTAL: $159.97 + 8.75% tax = $173.97

Holy S8$! batman! $173 dollars!!!! Guess I might be looking at Santa Monica.....................

redred
10-30-2013, 03:45 PM
Holy S8$! batman! $173 dollars!!!! Guess I might be looking at Santa Monica.....................

I know it's a bit of a drive for you, but I am telling you this now. If you can... go to Sierra Fiat. It will be worth it in the long run.

Fiat500USA
10-30-2013, 03:55 PM
Buy a marine electric oil vacuum pump (around 40$ good one on amazon), filter at dealer $8, m1 0w-40 oil at Walmart, less than $25 for 5qt and do it in 20mins with almost no mess. $72 total so far. You will also need ratchet, exdender and 24mm socket if you don't have them. It pretty easy do to all from top side. And yes, pump sucks out almost all oil, when I changed, I got very close to full 4qt in my jug. If you buy all that next oil changes will cost you around $33, not counting m1 rebates

Yeah, I also recommend an oil extractor. Makes it a much quicker and cleaner job. Here is a 'how to' for those who want to tackle the oil change themselves: How to change the oil on a Fiat 500 Abarth
(http://www.fiat500usa.com/2012/09/fiat-500-abarth-oil-change.html)

redred
10-30-2013, 04:28 PM
Yeah, I also recommend an oil extractor. Makes it a much quicker and cleaner job. Here is a 'how to' for those who want to tackle the oil change themselves: How to change the oil on a Fiat 500 Abarth
(http://www.fiat500usa.com/2012/09/fiat-500-abarth-oil-change.html)

Thanks for that! Very informative. So one question I have is, what if there is more than 4 quarts of oil in there? Is that bad? I have a suspicion that the studio put more than 4 quarts in the car during my last oil change.

Guest
10-30-2013, 05:15 PM
$174.... Thats $174 for an oil change?... No use, cant stay off the.... <passes out again>

Fiat500USA
10-30-2013, 06:53 PM
Thanks for that! Very informative. So one question I have is, what if there is more than 4 quarts of oil in there? Is that bad? I have a suspicion that the studio put more than 4 quarts in the car during my last oil change.

Thanks, glad you liked it! Too much oil is not good. How much higher was it on the dipstick?

redred
10-30-2013, 07:04 PM
Thanks, glad you liked it! Too much oil is not good. How much higher was it on the dipstick?

At least a 1/4" above the transition from the flat part to the round (1/2" above the top of the knurling)

Fiat500USA
10-30-2013, 07:55 PM
Don't have the stick in front of me, but it really shouldn't be over filled. The oil extractor will take care of that. Technically there is a certain way to check the oil. I can let you know when I get home later. If it is close it may not be worth the bother but they should take care of it for you.

GetsThruBuckner
10-30-2013, 09:12 PM
Had mine done at 2 different dealers each time. I only like that because they filled out my Manual with dealer codes and signatures.
https://lh3.googleusercontent.com/-P-LzqXUk2lc/Udtw_dMxi6I/AAAAAAAAHbE/faKIl0FHSDY/w913-h685-no/20130617_150752.jpg

streetsurfer
10-30-2013, 09:25 PM
Yes, overfilling the oil is bad. It causes aeration or foaming of the oil as the crank splashes into it, which leads to cavitation between bearing surfaces, poor cooling, lack of lubrication, parasitic windage loss of power, and thermal and oxidative breakdown of the oil. With this engine in particular the entrained air would also likely cause issues with the valve operating mechanism.

The proper checking method is to run the vehicle until the engine and oil are at full operating temperature, shut it off and then wait five minutes to check the level.

zyxelenator
10-30-2013, 10:52 PM
Yeah you guy are right, found my 27mm.socket today, 24mm brobably was bought for prev MB I had.

Tweak
10-30-2013, 11:16 PM
I've read very, very good reviews about Santa Monica. Don't know much about South Bay at all. 500 Madness did my first oil change. Perfectly adequate job, but very expensive.

Since I keep ALL of my paperwork for this car, I will give you a breakdown of what I was charged and you can make your decision from there.

Oil Filter Cartridge - Genuine North America Version $7.99
Motor Oil - 5W40 Synthetic $58.00
Labor - Oil Change $84.99
Waste Disposal Fee $8.99

TOTAL: $159.97 + 8.75% tax = $173.97

OUCH! I paid $93 I believe for oil change with new filter (of course) and 4 tire rotation, I definitely would not have been going for that service again. Being a specialist rather than a dealer I suppose it is to be expected and I do not know how much prices there differ from here but I imagine that is also a factor.

Abarth619
10-31-2013, 08:25 AM
I changed it myself and I'm really, really glad I did. All I know is after seeing how the oil is changed on my car, I'd never let anyone but myself change it. There is way too much stuff that could break and way too much important stuff to retighten. That oil filter housing is pretty delicate too and can easily get cross threaded. I wouldn't trust some guy at the dealer to do as good of a job I me. No one cares about my car more that me. If you're not in a position to change it, find a trusted friend or mechanic that is.

redred
10-31-2013, 12:50 PM
I wouldn't trust some guy at the dealer to do as good of a job I me. No one cares about my car more that me. If you're not in a position to change it, find a trusted friend or mechanic that is.

I can attest to that! This is how I found my car after Fiat of Glendale did my oil change:

Evap Line disconnected causing CEL - P1CEA code

http://i282.photobucket.com/albums/kk263/staceydodds/BrokenClamp_zps450ee30b.jpg


Wastegate Actuator Vacuum line broken at elbow causing the car to go into limp mode and creating a Pending Code P0234


http://i282.photobucket.com/albums/kk263/staceydodds/WGAHose2_zpsf204db46.jpg

wilbmeister
11-02-2013, 07:47 PM
I have used the dealer for my oil changes (3 so far). They know what oil and filter to use, I'm usually out within 45 minutes and they do a good job.

Abarth619
11-02-2013, 11:39 PM
I have used the dealer for my oil changes (3 so far). They know what oil and filter to use, I'm usually out within 45 minutes and they do a good job. I'm really happy you you got lucky and found a dealer that knows what they are doing, that's awesome. There's just too much inconsistency in the quality of workmanship at dealers. I've just had too many issues in the past with having my car serviced at a dealer. There rushed and pressured to service more cars in less time, I'm not.

Jono
11-11-2013, 10:28 PM
Well I took the plunge today and used the Santa Monica Studio, it took them 90 mins, including a high quality car wash. They did a great job in removing and replacing my Eurocompulsion CAI and charged me $55, with FIAts recommended synthetic.........I will be going back!